Kusum B.

Experience

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  Deloitte

  Jul 2011 - Sept 2015

  Salesforce Administrator

  A Salesforce Administrator I was responsible for managing and maintaining the Salesforce platform. My main duties were include user management, data management, system configuration, workflow automation, report generation, and providing user support and training. To ensure the smooth operation of Salesforce and optimize its usage to meet the organization's business needs.

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  Accenture

  Oct 2015 - May 2021

  Salesforce Consultant

  A Salesforce Consultant collaborates with stakeholders to gather requirements, designs customized Salesforce solutions, configures system settings, assists with data management and migration, provides training and support, creates reports and analytics, implements continuous improvements, integrates with other systems, manages projects, and maintains client relationships.

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  Cloudy Coders

  Jun 2021 - now

  Director

  Project Planning and Strategy: Leading the planning and strategizing of projects, defining project objectives, timelines, and deliverables, and ensuring alignment with organizational goals.Team Management: Managing project teams, including resource allocation, task delegation, and performance management. Stakeholder Management: Engaging with stakeholders at various levels, including clients, executives, and cross-functional teams, to ensure clear communication, manage expectations, and address any project-related concerns or issues.Quality Assurance: Ensuring project deliverables meet quality standards and comply with project requirements. Implementing quality control processes and conducting regular project reviews to identify areas for improvement.Project Monitoring and Reporting: Tracking project progress, monitoring milestones, and providing regular project status updates to stakeholders. Change Management: Managing project scope changes, assessing their impact on project timelines, resources, and budget, and implementing appropriate change management processes to minimize disruption.Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring client satisfaction throughout the project lifecycle. Show less