Experience

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  Multichoice

  Apr 1996 - Dec 2000

  Trainer, account manager, epg editor, call centre roles

  I started my career at this dynamic and diverse organisation. My first role was in the very new DSTV Call Centre. As the business grew, so did I, and future roles included Quality Assurance, Trainer (on large internal project), Electronic Programme Guide Editor and Account Manager in the Interactive division.

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  Eppixcomm

  Jan 2001 - Aug 2003

  Training consultant

  End to end training consultant role in a project based environment on the IT, Telecomms industry. Technical and systems related training delivered at various Telecomms client sites in South Africa as well as Nigeria.

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  Barclays

  Aug 2003 - Dec 2005

  Pan african resource manager, recruitment consultant, hr advisor, expatriate management

  It is at Barclays Bank that I really kick-started my career in the HR field. I filled roles in which I gained HR generalist exposure, with particulary solid experience in recruitment (across business units) and resource management in the Barclays Africa project and programme management space. In my last role I had the invaluable experience of working on the HR workstream of Barclays-ABSA integration programme where I dealt with the end -to-end process of bringing in Expats on long and short term international assignments to work on this programme that would ultimately integrate the two Banks in the historic deal. Show less

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  Merchants

  Feb 2006 - Aug 2008

  Hr business partner

  Centralised HR role initially followed by the role of HR Business Partner role primarily for a UK based client account, The Carphone Warehouse. Reporting to the general manager - my key deliverables alongside full management of the HR function included high volume recruitment, Training, managing employee relations/IR, development of retention Strategies, managing staffing partners and SLA's. BPO enviroment, working closely with General Manager, Senior Managment and Operational teams.

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  Nedbank

  Sept 2008 - Aug 2009

  Hr manager

  Reporting to the Nedbank Card HR Executive, I fufilled a full HR generalist function for Nebank Card Risk Services (i.e. Credit, Collections, Post write-off recoveries, Fraud, MIS and analytics).The spectrum of personnel and skills included business executive, senior managment, operational teams (incl. Contact Centres), knowledge workers and strategy.

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  Standard bank group

  Aug 2009 - Aug 2012

  Hr business partner/ head of hr (business unit level)

  Heading up the HR management for divisions: Private Clients, Offshore Service and Standard Executors & Trustees. Prior porfolio was in the Credit space. Business units: Legal Recoveries, Post Write-off recoveries, Moveable and Immoveable Assets Disposals, Enablement functions.Performance management, recruitment, reward and recognition, talent management, employment equity, employee/industrial relations, HR projects.The spectrum of personnel and skills in these businesses included business executive, senior managment, investment banking professionals, knowledge workers, operational teams, back office, legal and vendor managment. Show less

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  Independant consultant

  Sept 2012 - Nov 2015

  Hr management consultant, facilitator & trainer

  Recent Projects and Deliverables:1. Strategic Human Capital Services: Lead consultant in a team responsible for the design & development of Performance Management methodology; Talent Management framework; Critical roles identifications and role profiling; Executive and Senior Management skills assessment and gap analysis; Employee Lifecycle processes, for implementation across nine countries.2. IT Process Training Delivery: Delivered complex process and compliance training on strategic IT initiative in one the ‘big four’ banks. Trained new staff hired across SA's branch network hired specifically for the execution of this project.3. Organisational Design: Team Lead and Consultant on a new organisational structure design aligned to new operating model. In depth consultative design process with the bank's executives and senior management, producing full organisational structure design, competency dictionary, matrix, and 60+ role profiles, all serving to enable the Bank’s long term strategy. 4. Closure of NGO offices in South Africa: Labour consultant for a New York based NGO. Advised head office of procedural and severance pay requirements based on local legislation. Engaged and consulted with staff, drafted and issued retrenchment letters and other communication, liaised with parties for discontinuation and pay-out of employee benefits.5. Group HR Learning Solution: Lead Consultant and Project Manager on the design of E-Learning and User Toolkits supporting the implementation of a Group wide launch of the revised Group Resourcing Architecture. Customised material created for Resourcing Consultants, HRBPs and Line Managers. Managed a team of media developers, instructional design and QA consultants.6. Team Leader Skills Programme: Facilitator and Coach in the delivery of an holistic 16 week programme combining theory and coaching. This action learning programme ensures delegates realise actual improvement in team performance over the programme duration. Show less

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  Iq business

  Dec 2015 - Oct 2017

  Head: strategic human capital, human performance practice

  - HR, Learning & Talent Management consulting, analysis and solutioning- Business Performance Consulting, including Operating Model assessment and re-design- Customer Needs led business re-engineering- Facilitation and Training- Change Management- Business Development & and Client Relationship Management- Proposals and costing- Resource Management- Project Management- Revenue Management- Development of new offerings

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  Absa group

  Oct 2017 - Dec 2019

  Change management lead | senior hr business partner

  Executive People Change & HR Projects Lead, Rest of Africa Jul 2018 - Dec 2019Key Projects: HR re-platforming, incl Workday SaaS; Culture Transformation initiatives; General HR projects• Integrated and managed the delivery of project people change initiatives into 10 African countries and respective business units• Influenced the design and solutioning within group projects and functions to cater the needs of the Rest of Africa country requirements and nuances • Facilitated alignment across teams in Group, Regional office and Country teams• Stakeholder engagement, communication and alignment• Worked with cross functional teams to manage colleague experience and change brought about by multiple projects during a short time frame• Conducted Facilitation and Training (Awareness sessions; Change impact analysis; Train-the-Trainer)• Enablement and readiness of country project teams and HR function to deliver the change locally• Lead, coached and supported People Change Leads and HR across countries, with the deployment of new HR methodology, frameworks and digital people management platforms. • Lead, coached and supported HR Directors and Culture Leads across all countries with deployment of Culture initiatives • Monitoring and Assurance of the appropriate management of change in countries/business units over the course of the change life cycle.• Developed and centrally managed an integrated Change and Culture transformation plan for the ‘Rest of Africa’ businesses, incl an integrated change journey map• Identified and managed change readiness risksSenior HRBP for HROct2017 - Jun2018Snr HR Business Partner for the Group and Business HR Functions.Key stakeholders - Business lines HRDs and Group HR Function Heads Show less

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  Emergent africa

  Dec 2020 - Jun 2021

  Lead consultant hr and change management

  Client: Africa Health Research Institute (AHRI)- HR Strategy development- Organisational Design- Review and recommendations on HR Policies- Business Advisor for People Change & Implementation to Executive team- Change Management advisor to HR Function and Executive

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  Changefolio

  Jul 2021 - now

  Senior change management consultant

  CURRENTClient: Rand Merchant Bank, First Rand GroupChange Management Lead: Workday HCM, PaySpace and Human Capital FunctionClient: Nedbank Integrated Channel, Retail and Business BankingProject 1:Change Management Lead on Operating Model implementation, across the Channel business.Stakeholder engagementReporting Project 2:Senior Change Management Consultant on people change readiness for New Ways of Banking in the branch network, aligned to the bank's new Operating Model.Run proof of conceptsAnalysis and Executive ReportingFacilitationStakeholder Engagement Show less