Viktoriia Chornenka

Experience

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  Zolote Zerno

  May 2016 - Sept 2016

  Food Science Technologist

  Innovate and enhance food products through development or improvement.Inspect products to ensure safety compliance.Conduct sensory evaluations for product refinement.Analyze food sources for fat, sugar, protein, and vitamin levels.Evaluate product quality, creating quality assurance checklists.Assess storage and processing operations for efficacy and safety.Source raw materials from diverse suppliers.Investigate and address customer complaints and quality concerns.Research and analyze biological and chemical compounds in edible ingredients.Monitor HACCP programs for food manufacturing and packing.Evaluate freshness and suitability of raw ingredients.Ensure nutritional value of food products.Address consumer preferences for healthier or safer products.Test final products for compliance with industry and government standards.Stay updated on changing local and national food safety requirements.Modify foods to meet specific dietary needs, such as fat- or allergen-free options. Show less

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  Kucharek Sześć

  Jul 2017 - May 2022

  Provided exceptional customer service and support via various channels like phone, email, and chat.Addressed customer inquiries, concerns, and complaints promptly and professionally.Assisted customers with product or service-related issues, troubleshooted problems, and provided effective solutions.Processed customer orders, returns, and exchanges accurately and efficiently.Collaborated with other team members or departments to resolve complex customer issues.Adhered to company policies, procedures, and service standards at all times.Represented the company in a positive and professional manner in all customer interactions. Show less

  • Customer Services Specialist

    Dec 2020 - May 2022

  • Assistant Cook

    Jul 2017 - Sept 2021
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  Cracovia Deli

  Jun 2022 - now

  Chef
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  GLOCAL Foundation of Canada

  Jan 2024 - now

  Research Assistant

  Assistance Needed in Examining Federal, Provincial, and Territorial Human Rights Codes in Canada; My Focus is on Researching Yukon.