Nicole Mantanye

Nicole Mantanye

Customer Service Associate

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location of Nicole MantanyeGreater Scranton Area

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  • Timeline

  • About me

    Director, Provider Network Intelligence at DentaQuest

  • Education

    • Pennsylvania College of Technology

      2008 - 2009
    • Bloomsburg University of Pennsylvania

      2009 - 2012
      Bachelor of Arts (B.A.) Mass Communications
  • Experience

    • Lowe's Home Improvement

      Jan 2011 - Jan 2013
      Customer Service Associate

      Answer all incoming phone calls, directing customers to departments that could better assist them. While checking out customers in a timely manner.

    • Geisinger Health Plan

      Sept 2012 - Mar 2017

      I am responsible for the independent design, re-design, production, audit, and analysis of operational reports and modelsfor Provider Network Management (PNM). Primary responsibilities will be to provide business intelligence by segment, product, etc. to support networkexpansion and management plans for all GHP products. Accountable for generating and analyzing GeoAccess and Disruption Analysis for Sales andAccount Management, as well as interpreting network data and providing recommendations to senior leadership as needed. Show less

      • Provider Data & Reporting Analyst

        Mar 2013 - Mar 2017
      • Decision Support Specialist

        Jan 2013 - Mar 2013
      • Interim Staffing

        Sept 2012 - Jan 2013
    • TMG Health, INC.

      Mar 2017 - Jul 2018
      Senior Data Analyst
    • HEOPS, Inc

      Jul 2018 - Sept 2019
      Director of Provider Data Management and Analytics
    • DentaQuest

      Sept 2019 - now
      • Director, Provider Network Intelligence

        Oct 2021 - now
      • Manager, Provider Data & Network Intelligence

        Sept 2019 - Oct 2021
  • Licenses & Certifications

    • Strategies for Success Leadership Program

      The Commonwealth Institute
      May 2021
    • PAHM

      America's Health Insurance Plans (AHIP)
      Mar 2013