
Nicole Mantanye
Customer Service Associate

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About me
Director, Provider Network Intelligence at DentaQuest
Education

Pennsylvania College of Technology
2008 - 2009
Bloomsburg University of Pennsylvania
2009 - 2012Bachelor of Arts (B.A.) Mass Communications
Experience

Lowe's Home Improvement
Jan 2011 - Jan 2013Customer Service AssociateAnswer all incoming phone calls, directing customers to departments that could better assist them. While checking out customers in a timely manner.

Geisinger Health Plan
Sept 2012 - Mar 2017I am responsible for the independent design, re-design, production, audit, and analysis of operational reports and modelsfor Provider Network Management (PNM). Primary responsibilities will be to provide business intelligence by segment, product, etc. to support networkexpansion and management plans for all GHP products. Accountable for generating and analyzing GeoAccess and Disruption Analysis for Sales andAccount Management, as well as interpreting network data and providing recommendations to senior leadership as needed. Show less
Provider Data & Reporting Analyst
Mar 2013 - Mar 2017Decision Support Specialist
Jan 2013 - Mar 2013Interim Staffing
Sept 2012 - Jan 2013

TMG Health, INC.
Mar 2017 - Jul 2018Senior Data Analyst
HEOPS, Inc
Jul 2018 - Sept 2019Director of Provider Data Management and Analytics
DentaQuest
Sept 2019 - nowDirector, Provider Network Intelligence
Oct 2021 - nowManager, Provider Data & Network Intelligence
Sept 2019 - Oct 2021
Licenses & Certifications

Strategies for Success Leadership Program
The Commonwealth InstituteMay 2021.webp)
PAHM
America's Health Insurance Plans (AHIP)Mar 2013
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