Cassana Jones

Experience

• 

  Advance Business & Computer Consultancy

  Aug 2012 - Nov 2014

  Sales Clerk

  • Greeted customers and inquired about their needs• Took inventory, stock, and restock merchandise• Advised customers and assisted when needed to locate or replace products• Operated cash register and assisted customers with purchases• Worked with other team members and leaders to ensure a high-quality customer experience• Trained and educated other team members through shadowing• Assisted with preparations for displays, windows, trade shows, etc.• Tracked sales and keep copies of receipts• Compiled customer receipts and monitored incoming and outgoing cash flow• Updated customer profiles, loyalty accounts, and preferences• Met established sales quota Show less

• 

  Ministry of National Security

  Nov 2014 - Feb 2020

  Secretary

  • Enhances effectiveness by providing information management support.• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.• Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications.• Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.• Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.• Maintains customer confidence and protects operations by keeping information confidential.• Prepares reports by collecting information.• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies.• Keeps equipment operational by following manufacturer instructions and established procedures.• Secures information by completing database backups.• Provides historical reference by utilizing filing and retrieval systems.• Maintains technical knowledge by attending educational workshops and reading secretarial publications.• Contributes to team effort by accomplishing related results as needed. Show less