Experience

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  Winn dixie stores

  Jan 1994 - May 2001

  Photo lab manager

  I worked in several stores and many departments throughout my highschool and college years! Thanks Winn Dixie!

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  Rbc insurance

  Jan 2001 - Jan 2005

  Customer service

   User acceptance testing for Retirement Investment Services - BMA, Clarity DUO, Clarity Master and Kemper; regression testing for Kemper Internal and external client and agent communications including monthly reports for business unit and external clients, complaint logs and resolution, statement preparation and statement testing Prepare annual tax documents Identification and problem resolution for Imaging Task Force Billing and Collections

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  Ibm global business services

  Oct 2005 - Jan 2022

   Outsourcing Operations; On Shore and Off Shore Service Operations Staff Development and Employee Training

  • Quality Control -

    Jul 2001 - Jan 2022

  • Global Delivery- India (Daksh)

    Oct 2005 - Dec 2005
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  Aloette cosmetics

  Jul 2014 - Nov 2019

  Beauty consultant

  Share the benefits of Organic Aloe Vera present in Aloette products

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  Concentrix

  Oct 2014 - Jan 2022

   Support role for projects with experience in 5 consolidations/mergers/transitions Experienced in loan initiations, audits, taxation, and default processing Expert in Escheat processes, industry standards and procedures Continuous training, analyzing, and working with Global users Subject matter expert for service center; multiple clients with emphasis on annuities Plan and execute training plan for multiple clients Deliver training and analysis for project implementations Monitor and Maintain Production, Accuracy, and Service Level Agreements Evaluation and allocation of Skills  Evaluate and recommend ‘best practices’  Liaison for client vendors; mass communications Show less

  • Outsourcing Consultant

    Feb 2014 - Jan 2022

  • Senior Internal Auditor

    Jan 2015 - Jul 2021

  • Investment Accounting

    Oct 2014 - Jan 2015
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  Illumifin

  Jul 2021 - Sept 2024

  • Human Resources Specialist

    Apr 2023 - Sept 2024

  • Human Resources Administrator

    Jul 2021 - Apr 2023

  • Insurance Specialist

    Jul 2021 - Jan 2022
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  3dwm

  Oct 2024 - now

  Executive assistant