Experience

• 

  Ertl(e), stqc, mcit, dit, govt of india

  Dec 2018 - Feb 2019

  Industrial trainee

  Learned about software testing methodologies and worked on live projects.

• 

  Tech mahindra

  Dec 2021 - now

  Associate software engineer

  • Currently working as a Technical Consultant for IFS.• My role involved providing Software Support Services for IFS customers as part of a collaborative team.• As a Case Owner at IFS R&D Ltd., I provided support to customers by diagnosing and analyzing reported issues, applying relevant bug fixes, and resolving software faults.• Conducted technical and functional investigations in customer environments, implementing necessary fixes as a proactive Software Engineer.• Responsibilities included system maintenance, bug identification and resolution, debugging, and ensuring optimal system performance.• Working closely with customers from various regions like central Europe, North America, Asia, and Scandinavia, particularly in the Manufacturing, Project, and Product Design domains. Show less