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Daniel Izang, ACIPM

Daniel izang, acipm

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location of Daniel Izang, ACIPMNigeria
Phone number of Daniel Izang, ACIPM+91 xxxx xxxxx
Followers of Daniel Izang, ACIPM360 followers

  • Timeline

    Jun 2009 - Nov 2012

    Customer Service Representative

    Airtel Nigeria
    Current Company
    Feb 2013 - Feb 2016

    Business Partner

    The GTC Group

  • About me

    Human Resource Professional

  • Education

    • National open university of nigeria

      2017 - 2022
      Masters in business administration business administration/human resource management

    • University of jos

      2003 - 2007
      Bachelor of science - bs business administration and management, general

      Activities and Societies: Assistant Secretary General, National Association of Management and Business Students (NUAMBS).

  • Experience

    • Airtel nigeria

      Jun 2009 - Nov 2012
      Customer service representative

      Managing large amounts of inbound calls in a timely manner, following call centerscripts when handling different topics, identifying customer needs, clarifyinformation, research every issue and providing solutions and or alternatives, buildsustainable relationships and engage customers by taking the extra mile.Meet personal/team qualitative and quantitative targets.However, this has increased my ability to adapt to different personality types,Multi-task, set priorities and manage time effectively, strong phone and verbalcommunication skill along with active listening. Show less

    • The gtc group

      Feb 2013 - Feb 2016
      Business partner

  • Licenses & Certifications

    • Managing talent

      Coursera
      Jan 2019
      View certificate certificate

    • People analytics

      Coursera
      Oct 2018
      View certificate certificate

    • Hrpl

      Chartered institute of personnel management of nigeria cipm (official linkedin account)