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Timeline
About me
Director Of Digital Media at A Waterproofing Solution, Inc.
Education
Plymouth-whitemarsh senior high school
2012 - 2015High school diplomaActivities and Societies: CITV (Colonial Industrial Television). Lead anchor. Script writer. Morning music show host.
Lock haven university of pennsylvania
2015 - 2016Mass communication/media studies freshman yearActivities and Societies: Intramural volleyball. Radio/media club. Completed freshman year August 2015 - May 2016.
Cabrini university
2018 - 2021Digital communication and media/multimediaDigital Communication and Social Media degree in progress - Exp. Graduation Date 5/2021
Experience
Sittercity
Jan 2015 - Oct 2020Nanny- Care for children between the ages 1-15- Light meal preparation- Transportation to/from school/activities- Homework help- Overnight care
Ifly indoor skydiving
May 2016 - Jun 2017Customer service representative- Booking reservations for guests- Troubleshoot media issues- Responding promptly to customer inquiries- Acknowledging and resolving customer complaints
Cabrini university
Sept 2019 - Aug 2021- Develop student’s skills- Help students to improve their learning process- Detect specific needs of each student- Teach supplementary lessons - Develop content for the religious department’s Instagram page- Development of brand awareness and online reputation- Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
Subject Area Tutor
May 2020 - Aug 2021Social Media Intern
Sept 2019 - May 2020
March for our lives
Sept 2019 - Oct 2020Director of communications- Manage statewide social media accounts- Create content for social media accounts- Document MFOL events through photo and video- Execute communication plans to amplify MFOL’s mission
Vanguard
Oct 2020 - Oct 2021Retirement associate- Provided high quality client service across Institutional Participant Services by responding to participant phone inquiries and providing account and plan information from various information systems.- Provided fund and investment performance information to participants by phone.- Responded to plan participant inquiries pertaining to certain legal, regulatory, and tax-related issues through verbal and written communication.
Comcast spectacor
Dec 2021 - Dec 2021Customer service manager- Maintained customer satisfaction by providing problems-solving resources.- Responded to customer inquiries and complaints.- Achieved customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
A waterproofing solution, inc.
Jan 2022 - nowDirector of digital media- Managing social media accounts (Facebook, Instagram, Twitter, and the company website).- Raising brand awareness, increasing website traffic and social media traffic. - Creating content.
Licenses & Certifications
- View certificate
Google analytics certification
Google analytics for businessApr 2020
Honors & Awards
- Awarded to Shamiah (Miah) AllenPi Delta Epsilon Communication Department faculty Apr 2020 A national honor society for students in mass communication. The Society encourages the highest standards in student-produced media and promotes freedom and responsibility in student expression including freedom of speech and press for all college students. SCJ students are recognized for outstanding and unanimously recognized academics and contributions to the department and university.
- Awarded to Shamiah (Miah) AllenDean's List Cabrini University Jan 2020
- Awarded to Shamiah (Miah) AllenDean's List Cabrini University May 2019
- Awarded to Shamiah (Miah) AllenWolfington Center’s President Volunteer Service Award Disability Resource Center 2019 In the spirit of Cabrini University’s mission to uphold a sense of shared purpose within a respectful andsocially justice community, I serve as a peer note taker for my classmates whom have a variety of learning differences and/or students with short-term injuries.
- Awarded to Shamiah (Miah) AllenCulture Champion IFLY KOP Team Sep 2016 Every month everyone at KOP nominates one person who they believe went above & beyond at proving they are PERFIC (Passion, Effort, Responsibility, Fairness, Innovation, & Challenge). The 5 values of IFLY as a company. I was honored to be nominated & chosen for this award as well as winning a $50 gift card to my favorite store, Sephora.
Volunteer Experience
Grande Member
Issued by Ignatian Solidarity Network on Oct 2019Associated with Shamiah (Miah) Allen
5k Runner
Issued by PEOPLE AND PAWS SEARCH AND RESCUE INC on Nov 2016Associated with Shamiah (Miah) Allen
5k Runner
Issued by The Village for Families & Children on Oct 2016Associated with Shamiah (Miah) Allen
5k Runner
Issued by NEWTOWN LIBRARY COMPANY on Oct 2016Associated with Shamiah (Miah) Allen
5k Runner
Issued by Vietnam Veterans of America on Nov 2016Associated with Shamiah (Miah) Allen
5k Runner
Issued by Seven Summits Therapy & Fitness LLC on Nov 2016Associated with Shamiah (Miah) Allen
5k Runner
Issued by Devon Preparatory School on Nov 2016Associated with Shamiah (Miah) Allen
Languages
- spSpanish
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