Experience

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  Wipro infotech

  Feb 2011 - Mar 2013

  Desktop support engineer

  • Maintaining Internet connectivity and network connectivity.• Configuration of Local Printer & Network printer.• Configuration of Office Outlook.• Identifying and solving any problems that affect computer operating systems.• Installing new computer systems and setting up LAN using switch.• Installing the OS and the supporting software as per the guidelines of the organization.• Assembling PC and troubleshoot hardware Issues.• Installation of various software’s.• Installation of device drivers & hardware components.• Trouble shooting the networking related problems.• TCP/IP services, IP addressing.• Configuring clients (Windows 7/ XP) to connect to the Windows 2003/2008 Server.• Familiarity with Windows 2008, Windows-7, & Windows XP at the user level, including user and application installation.• Maintaining day to day action plans and system maintenance.• Installation, Troubleshooting, technical support and administration of Win 7, Win XP and Server 2008.• Supporting Video conferencing through CISCO, POLYCOM and Tandberg devices. Show less

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  India international school sharjah

  Apr 2013 - Jul 2014

  Computer operator

  • Diagnose and resolve issues with desktops and laptops within the office environment.• Install, configure, and troubleshoot Outlook for efficient email communication• Configure and troubleshoot Print Servers and IP printers• Resolve issues related to projectors and smart boards to facilitate smooth presentations• Install a diverse range of software applications, ensuring proper configuration and troubleshooting as needed.

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  Creative british school

  Sept 2014 - now

  It incharge

  • Manage and maintain the school's computer networks, ensuring optimal performance and reliability.• Provide timely technical support to staff and students for hardware and software-related issues.• Administer servers, conduct regular backups, and implement security measures to protect against cyber threats.• Collaborate with teachers and administrators to integrate technology into the curriculum effectively.• Conduct training sessions to enhance technology proficiency among users.• Maintain an accurate inventory of all IT equipment and software licenses.• Plan and execute equipment upgrades and replacements as needed.• Support and operate CCTV cameras and associated equipment. Show less