Experience

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  Direct line group

  Aug 2002 - Dec 2012

  • Accountable for the administration and logistics of organisational learning and development for circa. 15, 000 employee’s including content management, compliance with regulatory requirements, event coordination, MI and reporting and service management• Work as part of the Learning Leadership Team to define and execute the organisational learning strategy, sponsoring work streams as required• Management of range of stakeholders to ensure successful delivery of learning and change into the organisation• Responsible for the delivery of the SuccessFactors Learning Management System as part of the wider HR Systems programme for the Direct Line’s divestment from RBS Show less • Project manage multiple work streams and projects to build capabilities, drive performance management and enable successful implementation of change initiatives, improving operational efficiency and excellence• Manage project team ensuring contribution and delivery against work stacks, creating governance and managing stakeholders enabling successful project control• Drive capability within the HR function to drive efficiency gains and culture of operational excellence• Created and implemented learning curriculum to build capabilities allowing successful implementation of Lean interventions• Developed operating model for project which challenged existing model, enabling quicker speed to market and increased capability Show less

  • Learning Support Manager/LMS Implementation Lead

    May 2011 - Dec 2012

  • Programme Manager

    Mar 2010 - Dec 2011

  • Learning & Development Consultant

    Aug 2002 - Mar 2010
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  Jigsaw cloud

  Dec 2012 - Dec 2020

  Recruit and grow professional services team.Direct and manage team productivity on customer engagements.Manage financials and key metrics for their professional services operation.Provide continuous feedback to consultants and annual appraisals.Support growth of consultants to achieve their goals and objectives.Support and implement vertical and corporate initiatives.Manage Profit & Loss.Attain revenue goals of assigned area through selling professional services.Support development of “pre-packaged” solutions offerings to provide value added customer services.Coordinate with professional service sales team.Manage customer requirements and expectations and ensures customer engagements success.Maintain overall quality of all projects and programmes.Provide high quality and timely services to create customer satisfaction.Direct and manage professional services partners and subcontractors to support engagement. Show less Lead the implementation of HR and Talent Management solutions, partnering with clients to deliver on time and on budget, enabling realisation of business case benefits. Provide advice and guidance on system functionality and align to industry best practice and internal policies and procedures, facilitating process optimisation and transformation where required.Provide consultancy services to enable clients to embed the systems into their organisations and realise the benefits of their investment; support organisations with defining and executing business/HR strategies. Show less

  • Chief Customer Officer

    Sept 2018 - Dec 2020

  • Chief Operating Officer

    Jan 2014 - Sept 2018

  • Implementation Consultant

    Dec 2012 - Jan 2014
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  Orchard house people (now part of vision33)

  Aug 2020 - Oct 2022

  Chief executive officer

  Lead the Orchard House People team to achieve Customer Success for our clients and partners. As an experienced HR practitioner and having spent the last 8 years working in the HR technology sector, I bring a unique balance between the people needs of an organisation and the technology solutions that can help organisations transform.

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  Vision33

  Oct 2022 - now

  Director, hcm solutions

  Lead the HCM Solutions team to transform the people experience of our Customers and Partners.