Experience

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  Enterasys networks (acquired by extreme networks)

  Dec 1999 - Apr 2002

  Cio relationship manager

  Led the implementation of a $1M SAP HR solution, reducing expenses by 12% in year one and improving client satisfaction by 40%. Managed 35-40 global IT projects, including a $20M SAP ERP rollout, and matrix-managed cross-functional teams to meet corporate strategies and technology needs.

• 

  Measured progress

  Oct 2011 - Jun 2019

  Elevated to leadership role in recognition of outstanding performance as inaugural Portfolio Manager of the company. Led client portfolio = $43m revenue. Managed 16 program managers, coordinators, & schedulers with $2m (labor) budget. Responsible for B2B and B2C clients, client & vendor relationship management, and budgets. Promoted to be the company’s first Portfolio Manager for demonstrating significant subject-matter and technical expertise and client relationship management. Led client services portfolio of five B2B clients = $13m revenue. Managed program managers and schedulers. Responsible for client & vendor relationship management. Managed state assessment programs across five states, delivering tests to 200,000+ students through online and paper modes. I led cross-functional teams and subcontractor relationships, while mentoring program managers using Strengths Finder and Skills Assessment tools. Additionally, I contributed to process improvements and employee development initiatives.

  • Director, Client Services (Program Management)

    Oct 2018 - Jun 2019

  • Portfolio Manager

    Dec 2016 - Oct 2018

  • Program Manager III

    Jun 2016 - Dec 2016

  • Program Manager II

    Dec 2014 - Jun 2016

  • Program Manager

    Oct 2011 - Nov 2014
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  Cognia

  Jul 2019 - Jun 2023

  Led the redevelopment of a partnership program to boost membership engagement and align with corporate goals, driving division revenue. Spearheaded cross-functional launch plans and built a partner pipeline through strategic lead generation and negotiation. Drove data-driven improvements across product management, client experience, and business processes, ensuring our solutions were impactful and aligned with strategic priorities. I led cross-functional collaboration, utilizing client feedback and data analysis to enhance solution delivery and support, while fostering strong internal and external relationships to drive continuous improvement. Promoted to new position following company merger to lead CRM team, Client Care Center (global), Program Scheduling team, and strategic B2B client contracts portfolio. Managed 65 team members, client portfolio = $8m revenue, budget. Co-led a task force that optimized program and project management through data-driven process improvements and change management.

  • Vice President, Partnerships - Professional Services

    Feb 2023 - Jun 2023

  • Vice President, Solutions - Research And Development

    Jul 2021 - Jan 2023

  • Vice President, Program Management & Business Operations

    Jul 2019 - Jun 2021
• 

  Health and reflection

  Jun 2023 - Aug 2023

  Sabbatical

  In the wake of the profound loss of my parent and amidst a corporate restructuring, I decided to embark on a sabbatical. This period was dedicated to healing, reflection, and charting a new path forward in my career journey.

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  Seablue strategies

  Aug 2024 - now

  Founder