Experience

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  Athena trading co llc

  May 1992 - May 1993

  Sales executive
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  Arab experts engineering consultants | arex (official)

  May 2000 - Apr 2001

  Oracle database administrator

  Design of Oracle Database

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  Bhatia brothers

  Jun 2001 - Apr 2008

  Sales and marketing manager

  GULF DETECTION - Unit of Bhatia Brothers, Amongst the Largest • Group of in M.E, over 1 billion USDGroupA century Old Business Conglomerate. With Diversify operations in Oil and Gas,Engineering, Offshore and Marine, Power Generation, Security Systems, IT,Hospitality - Dubai, UAE1.Developed and implemented sales strategies and plans to achieve the company'ssales targets. This involved identifying potential customers and markets, setting salesgoals, and developing sales tactics.2. Built and maintained strong relationships with existing and potential customers,understanding their needs and concerns, and providing solutions to meet theirrequirements.3. Developed and implemented marketing strategies that build brand awarenessand promoted the company's services. This included market research, advertising,public relations, and other promotional activities.4. Managed the sales operations of the company, including developing salespolicies and procedures, creating sales reports, and ensuring that the sales teammet its targets.5. Led and managed the sales team, provided guidance, support, and trainingas needed. This involved recruiting, hiring, and training sales staff, setting sales goals,and monitoring performance.6. Developed and managed the sales and marketing budget, ensured that it wasallocated effectively to achieve the company's sales targets and marketingobjectives.7. Developed sales forecasts and projections, identifying trends, and analyzing marketdata to predict future sales.8. Identified new business opportunities, developed relationships with potentialcustomers, and explore new markets to expand the company's customer base.9. Monitored and analyzed the competition, identified strengths andweaknesses, and developing strategies to stay ahead of the competition. عرض أقل

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  Gulf fidelity security services llc

  Mar 2008 - Apr 2009

  Sales and marketing manager

  Subsidy of Fidelity Security Services -- South Africa, Largest Security Guarding Co. inSouthern Africa) Strength 3000+ in UAE AND 200k + in Africa.Developed a comprehensive strategy that outlined the company's goals, targetmarkets, and key messages. The strategy included plans for lead generation,lead nurturing, and sales conversion.2. Conducted research to identify potential clients, understand their security needs,and determine how to effectively reach and engage them.3. Managed the sales process from start to finish, including identifying leads,conducting sales presentations, and closing deals.4. Created marketing materials that effectively communicated the value of thecompany's security services, including brochures, case studies, andpresentations.5. Built and maintained strong relationships with clients to ensure their satisfactionwith the company's services and identify opportunities for cross-selling andupselling.6. Tracked and reported on key performance metrics such as lead generation,conversion rates, and revenue growth to ensure that sales and marketingefforts were met or exceeded targets.7. Managed a team of sales and marketing professionals, providing coaching andguidance to ensure that they are effective in their roles. عرض أقل

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  Power group facilities management services

  Mar 2009 - Dec 2009

  Group general manager

  1. Strategy Development: Developed and implemented strategies to achieve the company's objectives and goals. This involved creating plans and policies that ensure the efficient management of the company's resources. 2. Financial Management: Oversaw the company's financial performance, including budgeting, forecasting, and financial reporting. Responsible for ensuring that the company's finances are managed effectively and that budgets are adhered to. 3. Business Development: Identified new business opportunities and develop relationships with new and existing clients. Responsible for developing the company's customer base and ensuring that the company is profitable. 4. Operations Management: Oversaw the day-to-day operations of the company, including managing staff, ensuring that contracts are fulfilled, and overseeing the delivery of services to clients. Responsible for ensuring that the company's operations are efficient and effective. 5. Quality Management: Ensured that the company's services met the required standards of quality. Responsible for developing quality control measures and ensuring that the company's staff adheres to them. 6. Health and Safety: Ensured that the company's operations are carried out in compliance with health and safety regulations. Responsible for ensuring that the company's staff are trained in health and safety procedures and that they are followed at all times. 7. Customer Relationship Management: Developed and maintained relationships with key customers, ensuring that their needs are met and that they are satisfied with the services provided by the company. 8. Staff Development: Developed and implemented staff development programs to ensure that the company's staff were adequately trained and developed to meet the company's needs. 9. Reporting: Provided regular reports to the board of directors and other stakeholders on the company's performance, including financial performance, customer satisfaction, and staff performance. عرض أقل

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  Life sun facility management llc

  Jan 2010 - Jan 2016

  Managing director

  1. Developed and executed the company's business strategies in order to attain the goals of the board and shareholders. 2. Provided strategic advice to the board and Chairperson so that they had accurate view of the market and the company's future. 3. Prepared and implemented comprehensive business plans to facilitate achievement by planning cost- effective operations and market development activities 4. Ensured company policies and legal guidelines were communicated all the way from the top down in the company and that they are followed at all times. 5. Communicated and maintained trust relationships with shareholders, business partners and authorities. 6. Oversaw the company's financial performance, investments and other business ventures. 7. Delegated responsibilities and supervised the work of executives providing guidance and motivation to drive maximum performance. 8. Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems. 9. Analyzed problematic situations and occurrences and provide solutions to ensure company survival and growth. عرض أقل

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  Ansal properties & infrastructure ltd.

  Mar 2016 - Oct 2016

  Deputy manager

  India's Largest Real Estate and Property DevelopersTo oversee Sunrise Facilities Management — Subsidiary of Ansal Housing and Construction PAN India and support Property Services functions at the site. The scope of the work included the management of the maintenance and repair of all M&E equipment, including critical systems; building fabrics and materials maintenance and carries direct responsibility for ensuring full service delivery to the Firm, also responsible for managing risk associated with all elements the M&E services within the built environment. Managed through a team of outsourced service partners all related contracts effectively and in accordance with budgets and targets. Principal Responsibilities and Duties Reporting regionally to the Head of Department Operations , India Reportees - 52 Facility and Estate Managers PAN India. عرض أقل

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  Comprehensive management systems

  Nov 2016 - Sept 2017

  Operations manager

  Spearheaded facility operations of the entire mall, Coordinated in-house Maintenance, Housekeeping, Security & Projects to ensure mall functions smoothly and tenant’s requirements are met. Led a team of over 56 employees, Updated utility reports spanning consumption of electricity, water, diesel and so on. Maintained contacts with the government officials for initiating, followed up & finalized various legal agreement CAM Collection Account Management. Supervised occupational health & safety, fire safety & risk assessment, facility security, maintenance of utilities, waste management, space planning and business continuity planning ,Identified training gaps by constantly assessed the business environment Created SOP’s, improved & executed strategies & processes, accomplished corporate goals and profitability for company. Sustained cordial relationship with Apartment Owners Association for management of the property . Initiated maintenance of swimming, components including interior utilities & equipment عرض أقل

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  Star city facility management

  Oct 2017 - Mar 2021

  General manager operations

  1. Delivered Business Strategies and developed systems & procedures to improveoperational quality and team efficiency.2. Formulating & Implementing Budget Strategies.3. Team Building & Training.4. Hiring Employees5. Evaluating Performance & Productivity.6. Analyzing accounting and financial data.7. Researching & Identifying Growth Opportunity (SWOT Analysis)8. Reports Generation & Presentations

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  Shelter group.

  Apr 2021 - Dec 2021

  Project manager

  (USD 500 million Company with interests in Construction, Facility Management & RealEstate Development – Presence in Qatar, UAE, Italy, Lebanon & Rwanda)Managing the Facilities for ICONIC 2022 Building, Multi-Used Property, HQ of FIFA, Qatar Football Association, Mall, and Various other Hospitality outlet. 1. Manage the overall services provided within the facility - Hard & Soft Services 2. Undertaking & Planning Preventive and Re-active Maintenance. 3. Developed and maintained operating procedures and records for operations and performance of building systems 4. Implemented safe/efficient operations procedures 5. Established and supervised operational systems, including safety procedures, technician training, & Inventory control. 6. Coordinate work of contracted services and service personnel engaged in building systems, installation, service and other contractual services.. 7. Served as primary point of contact with Tenants & Key Stake holders. 8. Participated in short- and long-term planning, policy formation and strategic decision-making; 9. Provided on-site supervision of services and activities, often at late hours and/or on the weekends. 10. Manage the maintenance of the building by performing repairs or contracting maintenance services as needed 11. Handle certain administrative tasks, such as preparing reports for facility owners. عرض أقل

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  Star city facility management

  Jan 2022 - Jan 2024

  General manager

  Ensure that projects are executed within budget and contribute to overall companyprofitability.2. Drive the acquisition of new contracts.3. Monitoring the timely completion of projects.4. Implement measures to control cost.5. Ensure adherence to legal compliance.6. Overseeing the daily operations and ensuring that the projects are running smoothly.7. Managing the staff, including hiring, training, and scheduling.8. Setting employee goals and monitoring their progress.9. Managing expenses, reviewing financial reports, and making strategic decisions toimprove profitability.10. Ensure that clients are satisfied with the project execution. This includesresponding to clients inquiries and complaints, and implementing customer serviceprograms to improve customer satisfaction.11. Develop and implement business strategies to grow the company business. Thisincludes identifying new opportunities for growth, developing marketing strategies,and building relationships with key stakeholders عرض أقل