
Timeline
About me
Freelance I.T. Engineer
Education
Dixie state university
2009 - 2016Bachelor of science (b.s.) integrated studies 3.20Emphasis on Information Technology and Business Management
Ivy tech community college-wabash valley
2006 - 2009Associate of science (a.s.) computer science 3.96Computer Science
Experience
Tonaquint data center, inc
Sept 2010 - Oct 2013NocRole as NOC Operator at Tonaquint Data Center: Use of various tools to monitor network up/downtime, power distribution units, generators, and other power related functions. Managing and updating several types of DNS records. Management of virtual machines through vSphere and CentOs. Use of security camera systems for internal and external security. Assist customers in both the data center and remotely performing random tasks such as: drive swaps, rack setup, power cycles etc. Create and provide solutions for trouble tickets and/or escalate to next tier.Hourly check of building security, environmental systems, and equipment. Installation of different types of media in data center and customer locations.Training of new staff in policies and procedures. Keeping written logs of all activities including customer activities. Help perform preventative maintenance throughout facility. Show less
Onesource building technologies
Oct 2013 - Jul 2015Field technicianTo receive tickets from project coordinators usually telco or demarc extensions with switch and router installs. Fully update all project files with job status and completion.
Freelance i.t.
Jan 2014 - nowField engineerDiamond data
Jan 2014 - Jan 2014OwnerOur goal is to provide a wide range of computer and networking products to our customers as well as wiring and wireless solutions.
Wavecom communications
Apr 2014 - May 2015Field technicianI was responsible for a wide variety of tech support on customer sites mostly businesses. Also installed wireless networks for hotels and grocery stores from southern utah to Montana, and helped to bring businesses up to PCI compliance.
State of utah
Aug 2015 - Sept 2015Tech supportAssisted in the states asset management project.
Licenses & Certifications
Comptia a+
ComptiaJan 2013Linux+
ComptiaJan 2013Network+
ComptiaAug 2013
Honors & Awards
- Awarded to David DiamondMagna Cum Laude Ivy Tech May 2009 3.94 GPA
Languages
- enEnglish
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