
Timeline
Skills
AnalyticsMobile technologyAnalysisVasTelecommunicationsProduct managementCustomer lifecycle managementMisVendor managementProduct marketingGsmCompetitive analysisBusiness analysisManaged servicesIpAbout me
Manager at Reliance Jio
Education
University of lucknow
2006 - 2008Mba managementEducational Institution
2003 - 2006Bachelor of science maths, physics and computersSpring dale school, lucknow
1992 - 2003
Experience
Reliance communications
May 2008 - Mar 2012Product manager (life cycle)-Steered rigorous efforts in launching Multiple Products and Product Enhancements for Wireline Data and Voice Services-Played pivotal role in the launch of Bundle, Night Unlimited and numerous other path breaking Product enhancement and Offers-Identification of Revenue Leakage and Plugging those gaps in Co-ordination with Revenue Assurance team.-Managed and Developed Wireline VAS and spear head partnership with multiple VAS Providers including Yahoo, McAfee etc.
Idea cellular ltd
Mar 2012 - Aug 2015Asst. manager-Led 2G and 3G new data subscription sales and data plan revenue; drove penetration of 3G enabled handsets -Steered efforts in launching Micro segmented U&R Model known as IRIS for MPCG Circle-Played key role in the launch of Various Handsets in Circle Namely Whiz, Aurus and so on-Achieved 100+% in all the major KPI’s-Attained Service Excellence Award twice for displaying outstanding performance
Reliance jio
Aug 2015 - Oct 2022Senior manager-Managing a team of 11 Enterprise Relationship Officers and a team of 3 Inside Sales Executives-Executing new customer acquisition through Direct Sales; ensuring smooth O2A Journey for all customers-Establishing Channel Sales Portfolio for Enterprise Business and Driving Acquisition through Associates and Channel Partners-Involving in collaborative cross-functional business management, enterprise account management, people management, solution selling and consulting-led sales engagements-Help customers grow their business through thought leadership, facilitating connections with Jio Ecosystem-Advocate for customers internally to ensure utmost customer satisfaction, including arranging or delivering product feedback, updates, etc.-Expanding business by devising go-to-market strategies and consistently improving profitability of the company; identifying new streams for long-term revenue growth-Escalation Management - Coordinate between customer/ internal teams as issues arise, facilitating resolution for the customer. -Develop the segment wise acquisition plan, distribution alignment, performance analysis and optimization, to achieve the overall targets for the State-Executing plans to reach out unexplored market segments & customer groups using market segmentation & penetration strategies for business expansion Show less
Vodafone idea limited
Oct 2022 - nowAssistant general manager
Licenses & Certifications
- View certificate
Online marketing foundations: digital marketing research
Lynda.comJul 2018 - View certificate
Delivering employee feedback
LinkedinJun 2020 - View certificate
Learning hadoop
Lynda.comJul 2018 - View certificate
Managing team conflict
LinkedinJun 2020 - View certificate
Interpersonal communication
LinkedinApr 2020 - View certificate
Communication within teams
LinkedinJul 2020
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