Experience

• 

  Elegance empire

  Jul 2017 - Apr 2018

  Manager

  Plan, direct, and coordinate the administrative functions of the company.Hire, train, direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

• 

  Oladmas institute

  May 2018 - Jul 2019

  Admin support/supervisor

  Creating and managing team schedules.Managing workflow.Helping to resolve employee issues and disputes.

• 

  Ocean grand limited

  Jan 2020 - Sept 2021

  Client relationship manager

  Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Confer with customers by telephone or in person to provide information about our services, enter orders, track shipments/containers, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation.

• 

  Royal est properties

  Nov 2021 - Jul 2024

  Social media manager/customer support

  around enhancing brand visibility, managing social media presence, and delivering exceptional customer experiences. I work to ensure that our brand resonates with our target audience, maintain positive customer relationships, and drive business growth through effective communication and engagement strategies.

• 

  Miposh company

  Feb 2023 - now

  Social media manager

  As the Social Media Manager and customer support specialist, my overarching goal is to enhance brand visibility, engagement, and loyalty through strategic social media management while providing exceptional customer support to ensure customer satisfaction and retention.