Experience

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  Sigmaq

  Apr 2003 - Nov 2011

  Senior demand planner

  Primary interface between Supply Chain and stakeholders for equipment escalations in Latin America.Led the meticulous tracking of all customer orders throughout the entire order lifecycle, from initial receipt in the ERP system to final delivery.Managed the communication and dissemination of the Supply Chain Promise Plan to key stakeholders.

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  Alcatel-lucent enterprise

  Nov 2011 - Dec 2015

  Head of risk mitigation for latam

  Strategically established and led LATAM's pioneering Order Tracking team and Revenue Assurance managers.Served as the primary point of contact for all executive escalations within LATAM, reflecting a keen ability to resolve high-stakes issues promptly.Directed the execution of Supply Chain Promise Plans, which ensured alignment with business objectives & customer expectations while mitigating risks associated with order fulfillment and delivery.Successfully mitigated all risks associated with Hardware Delivery and operational issues across LATAM, achieving net positive results and safeguarding the company's reputation and financial interests.Acted as the liaison between the Supply Chain and Hardware teams, facilitating seamless communication and resolution of escalations.Implemented new tools and standardized processes across the region.Led the deployment of new End-to-End tracking tools, automating data extraction from multiple sources to streamline order tracking processes and reduce Reporting Activities costs by 400K€/year. Show less

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  Nokia

  Jan 2016 - Apr 2019

  Global supply chain transformation & analytics manager

  Successfully utilized data interpretation skills to extract actionable insights, driving managerial decision-making and strategic planning.Analyzed requirements from stakeholders and developed custom software solutions to meet business needs.Directed and managed the development of foundational elements crucial for automated Demand Planning and Risk Management, fostering synergy and standardization across diverse regions including LATAM, North America, APAC, China, and EMEA.Coordinated with external teams and stakeholders to assess the impact of changes which facilitated smooth release management processes and minimizing disruptions.Orchestrated the complete automation of the build & deployment process using PowerShell and SQL Server Integration Services (SSIS).Constructed an analytics data pipeline using Python, enabling real-time data streaming, cleaning, and transformation for agile decision-making.Designed and executed experiments on Azure Machine Learning Studio to optimize logistics operations and predict demand patterns.Worked with Data Scientists & Data Engineers to implement systematic Data Strategies, including process automation, data delivery optimization, and infrastructure redesign for scalability.Configured and established Azure Hybrid Connections to integrate data from ERP Systems.Efficiently designed and implemented Power BI Reports & Dashboards with Direct/Real-time connections, integrating data from SAP & SQL databases.Provided leadership, supervision, and support to team members, ensuring alignment with departmental goals and objectives. Show less

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  Reckitt

  Apr 2019 - Jan 2024

  Directed the establishment of a robust supply chain foundation using data and analytics, resulting in system-wide performance improvements in financial and operational metrics.Collaborated with the Global Analytics team to scale functional models and utilize advanced data visualization and analytics tools.Engaged closely with process experts to comprehend analytics requirements and translate business needs into IT specifications.Implemented a new Data Ecosystem with Dashboards and reports on Power BI, leading to significant financial benefits, including a $28.5 million increase in margin, a $9.4 million reduction in inventory costs, and an $8.3 million decrease in the cost of holding inventory year-over-year. Moreover, improved Forecast Accuracy from 50% to 35%.Built a prescriptive analytics platform in Power BI that automates user inputs and delivers real-time insights. Provided actionable intelligence on inventory levels, new revenue streams, and shipment optimization.Handled an offshore team throughout the project lifecycle, from ideation to deployment, ensuring delivery of high-impact initiatives.Utilized the Control Tower Application developed in Power BI to target key metrics (Fill Rate/Lost Sales, Logistics spend, and Inventory Holding costs).Engineered a shift from traditional IT projects to a Product/Platform approach, resulting in the development of dynamic business capabilities.Efficiently streamlined all Sales reporting processes for the EVP, enhancing operational efficiency and decision-making effectiveness.Led the design and development of reporting data to support Intelligent Forecasting and Sales & Operations Planning transformation initiatives.Optimized the foundation of data analytics reporting by refining data acquisition, modeling, architecture, and visualization processes. Show less

  • Senior Product Manager

    Apr 2019 - Jan 2024

  • Senior Product Manager

    Apr 2019 - Jan 2024