Experience

• 

  Original sports

  Aug 2016 - Sept 2018

  Sales associate

  • Greeted clients as they entered the store, established connections via discussion, and provided honest suggestions.• Maximized customer attention and sales levels by properly displaying products.• Worked with sales representatives and the store manager to determine how things should be exhibited to optimize sales.• Stocked sales floor shelves and designed eye-catching product displays.

• 

  Csc group

  Sept 2018 - Sept 2022

  Teller/customer relationship section head

  • Serve as a direct point of contact for customers and ensure that individual customers and corporates obtain an appropriate quality of support and assist them with follow-up on their requests and concerns.• Interact with customers via telephone, e-mail, fax, and daily mail communications and in-person to provide information in response to inquiries about products or services such as credit or debit cards and to deal with and settle complaints. • Assist customers in determining which types of products or services will best fit their needs, urge them to purchase additional products or services, and assist them in completing purchases or transactions.• Provide customers with their credit card balance or order status by simply searching for details on the system, and earning cash from them to settle credit card fees.• Handle account transfers, cash deposits, and withdrawals, and review cheques for accuracy before clearing them.• Resolve issues in accordance with the bank's requirements by asking questions to determine the validity of the complaint; proposing viable solutions; or providing refunds and transfers to customers. عرض أقل