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Shanna McCool

Shanna mccool

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location of Shanna McCoolNew York, New York, United States
Phone number of Shanna McCool+91 xxxx xxxxx
Followers of Shanna McCool305 followers

  • Timeline

    May 2021 - Aug 2021

    Front Desk Agent

    Hard Rock Hotel & Casino Atlantic City
    May 2022 - Aug 2022

    Hotel Operations Internship

    Hard Rock Hotel & Casino Atlantic City
    Current Company
    Jul 2023 - now

    Rooms Operations Manager in Training

    W New York Union Square

  • About me

    Rooms Operations Talent Coach, W New York Union Square

  • Education

    • Virginia tech

      2019 - 2023
      Bachelor's degree public relations, advertising, and applied communication

      Activities and Societies: Chi Omega Sorority, Virginia Tech Television, Hospitality Management Association, Public Relations Society of America Graduated Magna Cum Laude from Virginia Tech in the school of Liberal Arts and Human Sciences.

  • Experience

    • Hard rock hotel & casino atlantic city

      May 2021 - Aug 2021
      Front desk agent

      Worked as a front desk agent to check in guests, act as the main source of contact for customer needs, and learned hotel operations skills and experiences.

    • Hard rock hotel & casino atlantic city

      May 2022 - Aug 2022
      Hotel operations internship

    • W new york union square

      Jul 2023 - now
      Rooms operations manager in training

      Manager in training at the W New York-Union Square through Marriott International's Global Leadership Development program. In this role, I have served as a manager in training at both the Front Desk and Housekeeping departments. This one year program encompasses experience, knowledge, and understanding of the hospitality industry and the daily functions of the hotel.

  • Licenses & Certifications

    • Educational leadership certificate

      Cornell university
      Apr 2024