Kashika Mishra, ITIL®, CSM®

Kashika mishra, itil®, csm®

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location of Kashika Mishra, ITIL®, CSM®Mumbai, Maharashtra, India
Phone number of Kashika Mishra, ITIL®, CSM®+91 xxxx xxxxx
Followers of Kashika Mishra, ITIL®, CSM®242 followers
  • Timeline

    Jan 2009 - Jan 2019

    Dy Dir Network Integration & Escalation

    Indian Air Force (IAF)
    New Delhi
    May 2019 - Nov 2019

    AVP (Software Engineering)

    JPMorganChase
  • About me

    Technology | Military Veteran (Indian Air Force)

  • Education

    • Visvesvaraya technological university

      2009 - 2010
      Mtech - master of technology aeronautical engineering
    • Birla institute of technology and science, pilani

      2011 - 2013
      Master of science - ms software systems
    • University of rajasthan

      2003 - 2007
      Bachelor of engineering - be computer engineering
    • Indian institute of management, lucknow

      2018 - 2018
      General management program
  • Experience

    • Indian air force (iaf)

      Jan 2009 - Jan 2019

      As Project Manager (SOC), undertook projects for increasing IT security across 40K+ end devices pan IAF network. Implemented roll-out for Anti-Virus and SCCM policies, along with their centralized management processes.Implemented 802.1x / NAC for end devices in combination with SCCM and AV module ensuring enterprise compliance management. Responsible for customization of modules and reports for AV Management based on OEM recommendations and best practices. Carried out IT security audits for end devices pan IAFAs Data Center Administrator, managed Data Centre infrastructure and services by implementing ITIL practices.Responsible for formulation and implementation of Crisis and Disaster Management Plans and various services hosted in DCs. Show less

      • Dy Dir Network Integration & Escalation

        Nov 2015 - Jan 2019
      • Dy Dir Info Sec & Data Center Management

        Aug 2013 - Nov 2015
      • Asst Dir Network Operations

        Jan 2009 - Aug 2013
    • Jpmorganchase

      May 2019 - Nov 2019
      Avp (software engineering)

      As Scrum Master for two technology teams, coached and enabled the team members to understand and implement agile values and principles for delivering consistent customer value and become cross-functional.Frequently interacted with multiple stake holders across locations for removing impediments, understanding expectations and projects progress.Accustomed to managing multiple projects in high risk and fast-paced environments

  • Licenses & Certifications

    • Pmp® certification training course

      Simplilearn
      Jan 2019
    • Itil foundation certificate in it service management

      Axelos global best practice
      Feb 2019
    • Certified scrummaster (csm)

      Scrum alliance
      Apr 2019
  • Volunteer Experience

    • Hony Joint Secy, Welfare Association

      Issued by Indian Air Force (IAF) on Apr 2014
      Indian Air Force (IAF)Associated with Kashika Mishra, ITIL®, CSM®