Experience

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  Sitel

  Aug 2018 - Feb 2019

  Customer service representative

  - Knowledgeable in US healthcare system and benefits.- Handled customer concerns regarding their enrollment and/or existing healthcare benefits.- Provided assistance to customers by explaining accurate information about the healthcare programs offered by their company.- Knowledgeable in using a ticketing system that will be sent to appropriate teams that handle clients' specific/special concerns.

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  Teleperformance philippines

  Apr 2019 - Apr 2020

  Recruitment associate

  - Provided assistance to other recruitment teams by conducting over-the-phone initial and final interview for volume hiring.- Conducted background investigation to new hires by calling their provided character references.- Provided assistance to new hires in completing their requirements within a specific time frame to avoid unwanted attrition.- Monitor candidate and new hire statuses and send report to leaders for record keeping and effective planning and execution of process improvement.- Knowledgeable in using Microsoft Excel.- On-board newly hired team members.- Checked compliance of recruitment operations to ensure data accuracy. Show less

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  Ista solutions

  Apr 2020 - Nov 2021

  - Conducts offshore recruitment for nursing homes across USA from entry level to managerial roles.- Generate leads and schedule applicants for on-site or phone interview and orientation.- Generate reports for proper monitoring of applicants' status and volume of hires needed for a nursing home.- Knowledgeable in different Applicant Tracking Systems such as Indeed, Apploi, and JazzHR.- Experience in handling multiple clients and coordinating with them in terms of various positions that need to fill in. Show less

  • Reports Analyst

    Jul 2021 - Nov 2021

  • US Recruiter

    Apr 2020 - Jul 2021
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  Jollibee group of companies

  Jan 2022 - now

  Hr executive secretary

  - Calendar Management- Files and Database Management- Division Payables Management, Budget forecast and Monitoring- Division Logistics Management- Division dissemination of information- Events Management- HR Data Analytics