Kok Keong Chien

Experience

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  HSBC

  Jun 2008 - Oct 2010

  Executive
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  CIMB Singapore

  Jun 2011 - Nov 2015

  Executive

  Payments and Clearing Operations (Cheque Clearing, GIRO, MEPS, SWIFT)

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  SMBC Singapore

  Oct 2015 - Aug 2018

  Assistant Manager

  > Experience in functional process analysis, gap analysis, functional design/modeling and stakeholder management.> Managing the requirement and provide design options for the solutions available.> Conduct assessments of business processes using process analysis tools to identify continuous improvement opportunities in operational productivity and/or streamlining of workflows.

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  Braindge

  Sept 2018 - now

  Principal Business Analyst

  >Manage the project timeline, plan and prioritize tasks in a constantly changing environment.>Work with users to prepare and create BRD, FSD, traceability matrix and conduct walkthrough and review>Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and make proposals on future business processes>Analyze the impacts of requested changes and recommend appropriate solutions that continuously address changing business needs. Show less