Yves Kinzumbi

Yves Kinzumbi

Superviseur du territoire (Support Technique)

Followers of Yves Kinzumbi330 followers
location of Yves KinzumbiKinshasa, Democratic Republic of the Congo

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  • Timeline

  • About me

    Application Support Specialist at Vodacom DRC SA

  • Education

    • Université de Kinshasa

      2010 - 2015
      Licence Sciences Informatiques (Génie Informatique)
    • Université de Kinshasa

      2007 - 2010
      Certificat de Pré-polytechnique Pré-Polytechnique et Sciences de base
  • Experience

    • GEMALTO (dans la CENI)

      Dec 2016 - Mar 2017
      Superviseur du territoire (Support Technique)
    • STIMPLUS RDC

      May 2017 - Sept 2017
      Superviseur support technique

      Responsable de la gestion des opérations du Support Techniques des Kits d'enrôlement biométriques et des groupes électrogènes de la CENI RDC (Province de Kinshasa/Antenne de Limete, District du Mont-Amba).

    • VODACOM CONGO (RDC) S.A

      May 2018 - now

      what I do :- Troubleshoot, Analyze log and Fix application and system problems- Manage end to end all the Vodacom customers registration process - Perform day to day systems sanity checks on application systems- Monitor application system at the 3 layers of the software system (User and application interfaces, Operating System and Database)- Ensure access to application system by any user is strictly controlled and reviewed on monthly basis and produce supporting evidence of monthly User Access Matrix report- Provide daily routine as well as ad-hoc back office first level support to multi-departments business end users of application systems when requested and within agreed service level agreement- Coordinate implementation of systems change requests by software vendor or IT- Produce several types of reports relative to application systems, assigned activities,- Train business users about any systems features and/or functionalities to be rolled out- Perform FAT, UAT, Regression tests Show less

      • Application Support Specialist

        Oct 2021 - now
      • Quality Control Specialist

        May 2018 - Oct 2021
  • Licenses & Certifications

    • Phishing Fundamentals

      KnowBe4
      Oct 2019
    • Introduction to Cybersecurity

      Cisco Networking Academy
      Aug 2020
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Aug 2022
      View certificate certificate
    • Internet Security and You

      KnowBe4
      Sept 2019