Manikandan Jeyaprakash

Experience

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  FLEX TECHNOLOGIES INDIA PVT LTD

  Jul 2013 - Jun 2017

  SME - Sourcing & Procurement (Direct & Indirect)

  •Procurement Strategy and Planning: Managed purchase orders valued around $9M in the Flex-Shenzhen manufacturing facility considering cost efficiency, quality, and on-time delivery.•Supplier Management: Conduct market research, and select suppliers based on performance, quality, and cost-effectiveness. Negotiate contracts and establish vendor relationships.•End-to-end Supply Chain Planning: Calculated Raw Material forecasts and maintained Shortage Reports based on Sales Operation Plan (SOP) and Implemented pull-in and push-out strategies for purchase orders based on demand fluctuations.•Inventory Management: Effectively handled crises and excess inventory control during periods of Sales Drop, Model Drop, and Engineering Changes.•Communication: Act as the main point of contact for the program, ensuring regular and transparent communication with all stakeholders, sponsors, and team members. Show less

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  Amazon

  Jun 2017 - Jul 2022

  Product Improvement: Teaming up with the Sciences division to introduce a cutting-edge ML model foridentifying product defects from Customer Reviews for the 10K category, yielding a remarkable enhancement in product star rating.Program Management: Led the development of an end-to-end Defect Escalation program for improving ASIN display ratings to 4 stars, enhancing operational metrics across NA, JP, IN, and EU5 regions.Process Excellence: Developed SOPs for new processes/activities within the function and linked newprojects to the current process to drive business development opportunities for vendors.Process Improvement: Enhanced SOPs and eliminated defects through process improvements andautomation. Conducted data analysis to identify gaps, structure solutions, provide recommendations, and support strategic decision-making.Stakeholder Management: Foster strong relationships with stakeholders to understand their needs andensure the outcomes align with business objectives.Team Leadership: Led and mentored project specialists to achieve program objectives and Optimize theallocation of resources across the Program, ensuring that staffing is appropriately distributed.Training and Development: Trained and developed new hires, and process analysts/specialists, sharing the best practices and fostering a culture of excellence and growth within the team. Show less Operational Excellence: Entrusted with introducing vendors to the "Amazon Private Brands" program, this involves activities such as Vendor Outreach, Vendor Qualification, Onboarding procedures, Negotiation, Initial Retail Price determination, Addendum creation, and facilitating the set-up of New Items.Program Oversight: Oversee and expand Private Brands vendor onboarding services for NA and EU5regions to support business expansion and track key performance metrics for the program.Account Management: Develop and maintain strong, long-term relationships with key stakeholders inexisting accounts to ensure customer satisfaction, loyalty, and timely delivery.Collaboration: Collaborated with and supported internal teams, including the Vendor Success Program(VSP), Demand Spike, Annual Vendor Negotiation (AVN), and Amazon Marketing Services (AMS) teams,to deliver a seamless customer experience and address any issues or opportunities that arise.Continuous Improvement: Promote and drive continuous improvement within the program and projectteams, incorporating best practices and lessons learned. Show less

  • Level 4 - SME - Product Improvement

    Oct 2020 - Jul 2022

  • Level 3 - Lead - Program & Operations Management

    Jun 2017 - Sept 2020
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  Flywheel Digital

  Jul 2022 - now

  Senior Consultant - Retail & Supply Chain

  Strategic consulting: Able to build and defend a complete Amazon strategy for FW clients and serve as an on-call consultant to address various Amazon challenges via emails, calls, meetings, and reports for clients.Product Optimization: Building and managing best-in-class Amazon product pages to drive optimaldiscoverability, traffic, and conversions.Product merchandising: Planning and executing merchandising strategies, including content enhancements and promotions, to accelerate sales for FW clients.Growth Strategy: Identify opportunities for growth within existing accounts and develop strategic plans to expand our footprint and increase revenue.Customer Success: Work closely with the customer success team to ensure clients achieve their desiredoutcomes and derive maximum value from our solutions.Reporting and Analysis: Track and report on key metrics related to account growth, customer satisfaction, and revenue generation. Utilize data to make informed decisions and drive continuous improvement. Show less