Jorge Luis Guillén Meléndez

Experience

• 

  Philip Morris International

  Jan 1998 - Dec 2012

  Reports to: General Manager (Venezuela) and Ops Director in VenezuelaSupervise: Security & Safety Manager, Production and Maintenance manager, Supply Chain, Head of Quality, Engineering, HR and Administration and Logistics in Venezuela and Colombia• I directed, guided and ensured that Operations in Venezuela were executed in perfect line with the strategies (Satellite Project) of the Cluster of the region, including the re-definition of the key processes, restructuring workflow, team roles, work networks, and the empowerment of people. All were executed as expected.• I led the core operations functions (production, QA, OSHA, Human Capital, administration Unit, Maintenance and SC) to ensure processes and good practices in the manufacture of cigarettes. Likewise, the strategies and tactics that guaranteed the sustainability of the operations in Venezuela according to the expectations.• I spearheaded the cultural change, the process improvement, embedding new beliefs and new values based on Lean Manufacturing Principles. I created work cells, empowering collaborators (enhancing Skill, Knowledge and attitude), creating business units, and doing the proper strategy and follow-up for the implementation to ensure people transformation, new values and beliefs adoption, building a winning mindset in our team.• I led the Marlboro Lighter Pack project (packaging) for the Venezuelan market, collaborating with an international team from operations and marketing. The project was executed successfully. Show less Main Responsibility and challenge as a Plant Manager of Reconstituted Tobacco:Supervising: Production, projects, QA, Maintenance, OSHA, SC, Human Capital, Process engineering • I spearheaded the development of the strategic planning and objectives for the business unit, working closely with my team to create a comprehensive roadmap to achieve our goals. As the leader of the plant, I exceeded expectations by streamlining our core business processes, boosting productivity, downsizing our staff by 30%, and adapting to the rapidly changing economic landscape of our country.• I Led and established strategies and guidance to ensure people engagement and transformation to reach high performance. Operators became integral operators, A school was created to help them improve their skills, knowledge, and attitude. Winner culture, gaining flexibility, cost reduction in all ops and better organizational climate valuing people’s achievement and growth.• I Directed and led all operations functions (working along w/ cluster Supply chain and directly with: production, QA, OSHA, Human Capital, administration Unit, Maintenance) to ensure processes and good Manufacturing practices. Achievement: Simplified Ops, focused on core business and increased productivity.• Sustainability of the Factory in its ISO 9000 certification, successfully audited. Show less

  • Operations Manager

    Jan 2009 - Dec 2012

  • Maufacturing Plant Manager at PHILIP MORRIS INTERNATIONAL (Multinational Company).

    Jan 1998 - Jan 2009
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  Mistral Gruop

  Jan 2013 - Nov 2013

  Operations Director

  Responsibility and challenges achieved• Operation Director for Mistral Group, mass consumption division. Managing two companies, more than 700 workers. All managers reporting directly to my position (Supply Chain, Production, projects, OSHA, QA, others). Main responsibility: Direct, guide and ensure fulfillment with the strategic plan of the operations, to ensure the continuity, sustainability, and growth of the company in a complex environment. All Key Performance Indicators (KPIs) showed positive trends since I took over direction.• I Managed all aspects of operations, leader roles, ensuring resources, and changing organizational structure aligned to the Lean Manufacturing principles. • Strengthened supplier relationships, embedding lean concepts, improved quality, and GMP compliance to meet customer expectations.• I achieved working capital reduction by implementing inventory control (ABC Method), and improved productivity by aligning operation, QA and marketing teams with the strategic plan.• I played a crucial role in empowering responsible leaders and promoting a culture of continuous improvement based on the Lean Manufacturing-Six Sigma philosophy. I focused on simplifying Ops, developing allies through outsourcing project contracts, changing the organizational structure; reducing storage areas significantly, setting lower inventories, and cutting down wastage, among others). I created the road map to organize Ops in work cells and business units. Collaborators were empowered to ease the process of pursuing the goals we set forth.• Nurture a culture towards safety through the dissemination of messages positive reinforcement in situ and management that leads by example (modeling). Zero tolerance for breaches of safety regulations to cultivate the minds toward a permanent safety culture. Show less

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  Ressol, C.A

  Jan 2014 - Sept 2022

  Business Director / Gral Manager

  • I am proud to have spearheaded the development of business for the Venezuelan market, which involved collaborating with allies in operations to manufacture products under special contracts, identifying and developing suppliers and partners. Defining and Leading strategies to ensure all resources along the supply chain, including developing suppliers for raw materials and packaging, both national and international. • I led the complete R&D phases. I worked directly with both the Directors of the oil, hydrocarbons, and derivatives laboratory and the Directors of CIMA, the Scientific Teams working simultaneously, and we succeded, two big projects completed.• Dirigí con éxito el desarrollo y lanzamiento de productos hogar e institucional, entre ellos, el Virbactex, un producto de última generación. 2020. Fuimos pioneros en lanzar un desinfectante de amplio espectro sinérgico (4 moléculas) de 5ta generación en Venezuela. Este logro es un testimonio de la dedicación y el arduo trabajo de nuestro equipo.• Another notable achievement was the successful development and launch of a new product for the industry, a molecule used in the manufacture of fabric softener. This initiative created opportunities for both national and multinational industries in Venezuela, particularly in light of the fact that the Multinational Clariant de Venezuela ceased production of the molecule. Despite facing significant challenges such as raw material shortages and logistical barriers to imports, I am proud to say that we have maintained zero supply stockout since 2015, consolidating our position as the first supplier of this molecule in Venezuela.Main responsibilities: Strategy Planning and Business Developer  Business development, assessing the opportunities, defining strategies under ecosystem modality. Director of R&D, New products developer. Engineering and industrial processes Improvement Lead Operations and cost efficiency to ensure benefits and sustainability. Show less

• 

  Empowerneurs Group LLC

  Feb 2022 - now

  Director Gerente

  Positive Impact Global Actions: Jun 2022 Up to date: ROTARY-President of the Project Committee of the Rotary International Affiliate in Venezuela: Leading one of the most important projects worldwide, which is Empowering girls; among others.Empowerneurs Group offers top-notch business consulting services for entrepreneurs, SMEs, and large industries. Our work philosophy is based on Lean Six Sigma fundamentals. We provide process auditing/evaluation and strategic planning formulation services to help our clients achieve their goals. Our expertise lies in strategic empowerment, coaching, and mentoring to develop high-performance habits. We also offer training to develop high-impact leaders to cultivate their minds for success.As a writer/ author, I wrote three books to cultivate the leader's mind and propel it towards an excellence leadership.1. EL DESAFÍO / THE CHALLENGE, written based on Presuppositions of NLP and the mind’s rules to improve results and transform people. Year 20212. EN LA MENTE DEL LÍDER PROSPECTUS / IN THE MIND OF THE LEADER PROSPECTUS (Focused on people's success). Year 20223. 7 SOMBRAS Y UNA LUZ EN EL LIDERAZGO / 7 SHADOWS AND ONE LIGHT IN LEADERSHIP (The secrets to leading with excellence). Year 2023.4. EMPOWERNEURS RETO 365 (Creating a mindset for personal excellence)5. I led the Empowering Girl project for Rotary Club Las Delicias at Marcelino Champagna School. More than 135 girls enrolled in this program.6. CORE Model: Model of Transformation and Expansion of Human Potential.7. NO DEJES DE SER TÚ / DON'T STOP BEING YOU: it's not about your personality but being human. Show less

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  Soluciones Integrales BS

  Sept 2022 - now

  Director de cuentas de ventas empresariales

  Strategic leader responsible for directing and coordinating the sales activities of the company in the industrial sector, with a focus on serving both small and medium-sized enterprises (SMEs) and large corporations.Main responsibility:- Develop and implement effective commercial strategies to achieve sales objectives.- Manage relationships with key clients, negotiate commercial agreements, supervise the sales team, and ensure customer satisfaction.- Identify growth opportunities in the market, analyze trends and competition, and ensure the achievement of revenue and profitability goals for the company.- Operations projects Leader Show less