Stephanie Costello

Experience

• 

  University of Liverpool

  Sept 2011 - Jun 2015

  Student Ambassador
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  Tate

  Jun 2015 - Jun 2016

  Public & Community Learning Programme Assistant

  • Assisting with the running of events in the gallery space (online advertisement, ticket sales, AV and tech support, artist travel arrangement and fees, etc.)• Developing learning and engagement activities both within, and external to, the gallery space• Working with key stakeholders such as the English National Ballet, the Centre Pompidou and The Museum für Moderne Kunst, to produce interesting cultural programming within the gallery• Developing and delivering events such as concerts, dance performances, education workshops, poetry/book readings, and guided tours• Creating website copy and promotional material to support the educational projects we administered• Managing the Programme Manager’s emails and administrative documents, as well as organising her diary, travel arrangements etc.• Liaising with managers, team members and external contacts, particularly regarding the delivery and promotion of education projects• Providing access support to the Programme Manager who is registered blind• Minute taking and meeting support (producing agendas, scheduling meetings etc.)• Managing budget spread sheets and internal project administration (including KPI management, Commitment Records etc.) Show less

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  Milapfest

  Jul 2016 - May 2019

  • Planning and executing large scale marketing plans and social media schedules whilst maintaining strict control of budgets, and constantly creating and developing new, long-term marketing strategies, opportunities and relationships• Planning and executing a range of artistic events, such as receptions, special events and variety of the core organisational programming, including festivals, awards ceremonies, concerts, tours, large-scale public events, summer schools and educational workshops and lectures, in the UK and beyond (chiefly India, Singapore and the United States)• Communicating and working with key stakeholders such as Culture Liverpool, Liverpool City Council, Liverpool Hope University, and Arts Council England• Forecasting and reporting event sales goals and achievements• Recruiting and supporting volunteer staff and other event staff• Designing and producing a range of print and digital materials both by working with designers and producing them myself (including information collation, copy writing and design concepts)• Organising and conducting digital and direct mailing to databases• Writing and delivering reports and presentations to funders, government bodies and other stakeholders, as well as providing updates to the board of trustees• Managing social media channels/digital content and platforms (particularly WordPress), including producing, editing and uploading audio, video and photo resources.• Managing audience data and feedback collection to effectively manage, produce and execute audience development plans• Documenting events using photography and videography. This work includes acting as front of house, production manager and artist liaison.• Planning and executing of press/marketing events (including the production of press releases and press packs) Show less

  • Marketing & PR Manager

    Apr 2017 - May 2019

  • Marketing & PR Officer

    Jul 2016 - Apr 2017
• 

  University of Chester

  May 2019 - Feb 2020

  Events & Administrative Manager (Maternity Cover)

  • Managing, attending and providing professional leadership for all corporate events and large departmental projects, including ministerial and royal visits, conferences, summer schools, graduation ceremonies, public lectures, and gala dinners• Supporting alumni and development activities, including securing sponsorship and achieving fundraising aims• Designing an event programme that achieved public engagement aims whilst also reaching fundraising and income goals• Member of the Corporate Communications board and University of Chester Press Editorial board, including minute writing and calendar management• Providing and overseeing a high level of administrative support for the Corporate Communications team, including coordinating the department’s finance system and the implementation and review of departmental processes• Organisation and delivery of the Cheshire Prize for Literature Awards Ceremony• Organisation and delivery of the Public Events Programme, including community learning projects, public lecture series and PR events• Compiling and distributing University literature and marketing materials• Promoting the University to wider audiences as a centre for cultural activity• Liaison work with key stakeholders such as Storyhouse and Mersey Films• Line management of Clerical Assistant, including conducting probationary reviews, managing leave, providing training and user support, and allocating work loads• Recruitment, selection and training of team members• Management of the University’s promotion, purchasing, sales, stock control and distribution of corporate gifts Show less

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  Wigan Council

  Feb 2020 - Jun 2022

  Events & Marketing Officer

  • Creating, organising, delivering and evaluating Wigan Council’s public event programme, including major projects such as the UEFA Women’s EUROs fan parades/parties, the Rugby League World Cup fan events, Frost Fest Christmas programme, and the Queen’s Platinum Jubilee Weekend• Creating key event documentation, including Event Management Plans, Risk Assessments and Safety Management Plans• Delivering high profile and varied corporate and commercial events• Managing a large portfolio of events with multiple simultaneous projects with tight budgets and deadlines• Managing stakeholder and key contact communications and activities• Managing budgets for events and programmes and securing funding and sponsorship• Set up of event spaces including the transportation of event equipment and construction of infrastructure• Procuring and contracting of key event staff• Developing, coordinating and promoting key events using the council’s communication channels and producing marketing materials in collaboration with the design team• Duty Manager/Stage Manager/Safety Manager/Front of House Manager duties for events when required• Developing and delivering an Overall Events Marketing and Audience Development Strategy, including running regular focus groups and other market research• Lead Marketing Officer for "This is Wigan" social channels (responsible the creation and ongoing content strategy and delivery)• Chair of Digital Review Board• Identifying and targeting relevant advertising opportunities• Monitoring the success of events in delivering the council wide objectives, producing structuredevaluations• Producing video content to publish on digital channels and taking photographs/reporting live from events Show less

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  Liverpool Cathedral

  Jun 2022 - Dec 2022

  Events Manager

  • Delivering a wide range of commercial and corporate events from initial enquiry through to evaluation, including gala dinners, concerts, awards evenings, and graduations.• Supporting the delivery of the cathedral’s cultural events programme.• Managing the cathedral diary, ensuring that a complex pattern of events and bookings work harmoniously together.• Working with the in-house team to deliver the smooth running of cathedral logistics.• Supporting the Events Administrative Assistant in the planning and delivery of events within the Cathedral, working alongside other cathedral departments.• Conducting site visits, client meetings and delivering events onsite.Major events: Cream Classical, National Diversity Awards, Mersey Maritime Awards, The Light Before Christmas. Show less

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  Knowsley Safari

  Dec 2022 - Apr 2024

  Events Manager

  • Developing a rolling Safari Park events plan which supports the Park's pricing strategy and appeals to its target audience, including commercially led events and non-profit fun and educational activities.• Producing detailed proposals for events and activities, including timelines, locations, suppliers, staffing, budgets, and other event materials.• Project managing all events from inception to delivery and evaluation.• Supervising and coordinating event contractors and temporary staff.• Researching, negotiating, and managing contracts, contractors, entertainment, and suppliers for events.• Acting as Duty Manager for the Safari. Show less

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  Chapel Martin Business Solutions

  Jul 2024 - now

  Director