Rocío Del Corro

Experience

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  VN GLOBAL BPO

  Mar 2007 - Feb 2012

  Team Leader

  In charge of 30 people, administrative duties, recruitment, agent training and development, motivationand retention, team collaboration, performance measurement and management, and self-assessment.

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  IDG Direct

  Jun 2012 - Feb 2013

  Representante Administrativa

  - Communicated with IT Managers from different companies around the world to send IT company documents.- Database management- Worked on the Copywrite and translations of several documents for the sales team.

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  Santex

  Jul 2013 - May 2021

  - Coordinates and participates in the creation of digital content (Website, blogs, press releases) - Designs digital media campaigns aligned with business goals - Designs and develops several landing pages to position the company website on Google’s first page for industry-relevant keywords (SEO) - Creates Lead Generation campaigns through different channels - Participates in the development of corporate eBooks and guides - Measure performance through reporting and analytics using tools as Google Analytics, Google Studio, Google Search Console - Maintains a strong online company voice through social media (Facebook, Twitter, Instagram, YouTube, LinkedIn)- Manages PPC advertising campaigns within approved budget- Prepares presentations for prospective clients Show less

  • Digital Marketing | Growth Specialist

    Sept 2019 - May 2021

  • Marketing and Communication Analyst

    Sept 2014 - Aug 2019

  • Administration Analyst

    Jul 2013 - Aug 2014
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  Craftech

  May 2021 - now

  Chief Operations Officer

  - Led strategic operations, driving business efficiency and organizational growth.- Manage cross-functional teams, optimizing processes and resources to enhance productivity.- Implement scalable operational frameworks that contribute to the company's success and expansion.- Foster an agile, results-oriented operational model, aligning daily operations with long-term business objectives.