Jacquelyn McMullen

Experience

• 

  Miss Holly's Dance Studio

  Sept 2006 - Jun 2009

  Assistant Dance Instructor

  o Devised warm ups to improve technique o Aided in remembering and teaching routines for the annual recitalo Maintained the cleanliness of the studio

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  The Greenbrier Classic/PGA Tour

  Jun 2010 - Jul 2010

  Marketing/Sales Assistant

  o One of six interns chosen from a nationwide search to launch the PGA TOUR evento Assisted the team in earning the distinction #1 PGA TOUR event in our second yearo Responsibilities included logistics for the tournament sponsorship eventso Liaison for sponsors and gift vendors o Used online event management software Trust Event Solutions

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  The Greenbrier Classic/PGA Tour

  Jun 2011 - Jul 2011

  Marketing/Sales Assistant

  o One of six interns chosen from a nationwide search to launch the PGA TOUR evento Assisted the team in earning the distinction #1 PGA TOUR event in our second yearo Responsibilities included logistics for the tournament sponsorship eventso Liaison for sponsors and gift vendors o Used online event management software Trust Event Solutions

• 

  Smith Brothers Agency

  May 2012 - Aug 2012

  Account Services Intern

  o Completed competitive analyses, company audits, and brand deep dives o Presented recommendations/findings to respective teamso Used online research tools such as Mintel and CivicScience

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  American Eagle Outfitters Inc.

  Oct 2013 - Jul 2017

  o Performed wide-ranging functions as a Licensed Customs Broker which included assigning U.S. and Canadian HTS classifications for all merchandise; and owned/managed the duty drawback program for the U.S./Canada. o Partnered with 20+ production teams to review upcoming products and estimate potential duty rates.o Collaborated with international partners/vendors to monitor and update metal detection procedures and pinpoint opportunities for improvement to ensure regulatory compliance.o Communicated and coordinated daily with overseas vendors to discuss testing compliance/product safety issues.o Oversaw and conducted Restricted Substance List audits every season for all departments.o Displayed exceptional project management and analytical abilities while coordinating with production teams on legal, safety, and internal requirements. o Meticulously reviewed personal care labels and ingredient lists for the U.S., Canada, Mexico, and the EU.o Utilized the online data entry system, Tradestone, to manage the flow of orders and provide end-to-end visibility of the purchase order life cycle. Show less

  • Product Safety & Compliance Analyst

    Apr 2014 - Jul 2017

  • Trade & Regulatory Compliance Coordinator

    Oct 2013 - Apr 2014
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  Excel Glass and Granite

  Jul 2017 - May 2023

  Senior Project Coordinator

  o Analyzed and provided estimates for custom glass shower enclosures, mirrors, glass, and other miscellaneous materials, and provided exceptional customer service while interacting with diverse customers.o Oversaw and maintained the shower pricing structure based on price changes in the supply chain, and entrusted to manage a $10k budget. o Demonstrated solid communication abilities while managing/negotiating with 8+ vendors to achieve the best prices, lead time, and product assortment—generating $750k in 2022.o Expertly guided the order management process which included tracking/logistics for all shower enclosures; handled receiving/quality control materials for shower enclosures, and remained apprised of all restrictions/requirements for engineering shower enclosures.o Drafted a manual/cheat sheet of engineering restrictions, design notes, and special ordering requirements. o Employed exemplary relationship-management strengths to serve as a customer liaison, engaging with customers to accurately address all inquiries and providing intuitive, hands-on support to ensure projects ran smoothly.o Demonstrated tech-savvy skills to evaluate and manage online accounting utilizing QuickBooks.o Formulated and crafted shower designs, customer sign-offs, and order specifications through CR Laurence Showers Online. Show less

• 

  Hello Productions LLC

  Jan 2019 - now

  o Leveraged outstanding organizational, team collaboration, and multitasking strengths to support day-of assistance with on-site setup, tear down, supervision, pick-up, and transportation. o Showcased stellar attention to detail and planning skills to adhere to in-depth agendas and ensure events were effectively executed.o Demonstrated flexibility, adaptability, and a hard work ethic to provide high-quality support and resolve problems.

  • Event Coordinator

    May 2024 - now

  • Assistant Coordinator

    Jan 2019 - now