Taylor Hill

Experience

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  Dillards

  Oct 2007 - Feb 2008

  Sales Associate
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  West Oaks Animal Hospital, LLC

  Mar 2008 - Jun 2010

  Veterinary Assistant
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  Walmart Risk Management (CMI)

  Jun 2010 - Oct 2014

  Case Manager I-IV

  Promoted through multiple levels of increasing responsibility in the management of workers compensation claims. Oversaw budgeting for new claims as well as maintenance budgets for litigated and catastrophic claims. Created specialty reports to help maintain compliance with state regulations and assisted with set up of compliance regulations for in‐house management of a new state. Developed a Litigation Tracker spreadsheet to monitor litigation costs and track progress towards original resolutionassessment, earning the Master of Excellence award for 100% Audit Average for FY14 Show less

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  Walmart

  Oct 2014 - Sept 2017

  Third Party Vendor Program Project Manager

  Managed claim review projects in collaboration with CMI third‐party claims administrators (Sedgwick Claims Management Services and York Risk Services Group) to determine appropriate evaluation of claims, assess potential legal obligations, and review strategic action plans for resolution. Ensured accountability to Risk Management objectives through oversight of TPA claim operations to developsustainable best practices, Managed performance metric results and aligned TPA practices with company strategy and departmental budget. Show less

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  Walmart Claims Services, Inc.

  Sept 2017 - Nov 2023

  Manager II

  Provide support for risk management strategies by identifying and analyzing existing practices, metrics, risk controls, and mitigation policies to assess potential risk exposure. Work closely with internal and external customers to maintain up‐to‐date state laws and regulations to mitigate risk. Planning and execution of projects that meet customer and business needs while providing a decrease in financialexposure and/or increase in work efficiency. Associate development through training, mentoring, delegation of duties, and performance management. Show less

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  Walmart Claims Services

  Nov 2023 - now

  Senior Manager, Claims Management

  Responsibility for oversight and performance of the Third-Party Administrator that is contracted with Walmart to manage workers compensation claims on behalf of Walmart, Sam’s Club, and Supply Chain. Driving the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities.Removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning.Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. Show less