Aryan Yadav

Experience

• 

  Tech Mahindra

  Oct 2020 - Jun 2021

  Customer Service Associate

  Resolved customer queries related to order status, products, and delivery concerns.Communicated with customers via phone, ensuring clear and effective responses.Managed customer complaints empathetically and provided quick resolutions.Documented interactions accurately and maintained comprehensive records.Collected and analyzed customer feedback to identify trends and areas for improvement.Focused on customer satisfaction through a customer-centric approach and problem-solving skills. Show less

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  BYJU'S

  Mar 2022 - May 2022

  BDA

  Conducted counseling sessions with students and parents to assess educational needs.Effectively communicated the value of educational products.Guided students through the enrollment process and closed sales.

• 

  TNX Learning

  May 2023 - Jun 2023

  Marketing Internship

  Attracted students to enroll in educational courses.Generated leads for potential course enrollments.Provided detailed information about courses to prospective customers.Assisted customers in the effective enrollment process.Managed sales of courses, driving successful enrollments.

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  SkillGenic

  Mar 2024 - Apr 2024

  Human Resources Intern

  • Responsible for posting job vacancies on various portals to attract a diverse pool of candidates• Responsible for doing the screening and first round of interviews of the candidates