Experience

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  Worldata

  Jan 1995 - Nov 1995

  Information center manager

  Promoted from Database Marketing Specialist, to Information Center Manager.Researched direct mailing lists for company that produced computer/technical products. Worked on database analysis projects using SAS. Assured quality and timely order processing for the Information Center.

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  Vnu operations - scarborough research

  Nov 1995 - Aug 1999

  Computer assisted telephone interviewing analyst

  Promoted from Computer Assisted Telephone Interviewing (CATI) Programmer, CATI Analyst.Documented, tested, and implemented modifications to existing programs. Diagnosed and repaired nightly programming processes. Communicated with various users to meet their programming needs. Participated in remote support rotation for satellite interviewing facilities.Created new programs based on user specifications, which included ad hoc reports using numerous demographic variables. Responsible for the monitoring, troubleshooting, and repairing all nightly processes for satellite locations. Developed documentation for several areas of the company. Modified, updated and maintained various programs. Show less

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  Quick test/heakin research

  Aug 1999 - Sept 2004

  Manager of programming & data processing

  Promoted from CIS Specialist, to Data Processing Manager, to Manager of Programming & Data Processing.Facilitated the collection and delivery of data for clients requested centralized management of computer-based research studies. Created daily data tables for the interviewing facilities throughout the country, the Client Sales department, and management. Gained a working knowledge of NIPO data and related issues.Managed the process of data collection and processing for all computer-based research studies. Monitored the wireless Internet interviewing system with regards to programming, set up, and maintenance using OASIS2 software. Responsible for assessing current and future data processing needs. Played an integral role working with client and field operations to ensure that all data processing needs were met on a daily basis. Designed and maintained documentation for various processes.Hired, trained, and supervised department staff. Programmed research surveys, designed sales and internal training presentations, manageable data processing needs. Maintained the connectivity and updating of the numerous wireless LANS throughout the remote interviewing facilities with regards to the functionality of the OASIS2 software package. Communicated with clients daily to assist with survey design requirements. Show less

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  Progressive insurance

  Sept 2004 - Aug 2007

  Claims adjuster / generalist

  Investigated, analyzed, and determined the extent of liability in an attempt to settle claims. Corresponded with law enforcement, medical specialists, witnesses, claimants, and the insured to compile information. Specializing in property and casualty coverage.

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  Hertz local edition

  Jan 2005 - Aug 2005

  Assistant manager

  Responsible for a variety of daily management decisions in multiple areas including customer service, car inventory control and supervisory duties.

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  Deep south insurance

  Aug 2007 - Sept 2011

  Loss control representative / claims rep

  Loss control inspections for Commercial Auto, Trucking, General Liability, & Inland Marine policies. Claims adjusting and settlement. Territory was the southern half of Florida.Certified Defensive Driving Instructor (National Safety Council)620 License (Florida)620 License (Georgia)220 License (Florida)Various DOT training classes

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  New york life insurance company

  Sept 2011 - Jun 2012

  Agent

  220 License (Florida) All Lines General Agent620 License (Florida) All Lines Adjuster215 License (Florida) Life, Health, & Variable AnnuitiesCertified Defensive Driving Instructor (National Safety Council)

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  Northwestern mutual

  Jul 2012 - Jan 2014

  Financial representative

  215 License (Florida) Life, Health, & Annuities (New York) (New Jersey) (Connecticut) (North Carolina) (Pennsylvania) (Georgia)220 License (Florida) All Lines General Agent620 License (Florida) All Lines AdjusterSeries 6 certifiedSeries 63 certified

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  Qeo insurance group

  Aug 2014 - now

  Territory includes all of Florida, Louisiana, & Texas. As a Senior Loss Control Coordinator my works includes but is not limited to Interviewing, Training, Loss Control Inspections, Assigning, Monitoring, Tracking, Daily Coordination of Loss Control processes, and Special Projects. Commercial Lines insurance group.620 License (Florida) All Lines Adjuster, ACA - Accredited Claims Adjuster220 License (Florida) All Lines General Agent - inactive license 215 License (Florida) Life, Health, & AnnuitiesSeries 6 certifiedSeries 63 certifiedNotary (Florida) - inactive Show less Territory is the entire state of Florida. Risk Control Consultants meet with every insured, regardless of their business size, to discuss trade specific safety programs and techniques. These measures support our customer's successful business operations and provided an informed working environment. Some topics discussed are maintenance plans, safety programs, hiring screenings, etc...Commercial Lines insurance group.620 License (Florida) All Lines Adjuster, ACA - Accredited Claims Adjuster220 License (Florida) All Lines General Agent - inactive license 215 License (Florida) Life, Health, & AnnuitiesSeries 6 certifiedSeries 63 certifiedNotary (Florida) - inactive Show less

  • Senior Risk / Loss Control Coordinator

    Aug 2016 - now

  • Senior Risk / Loss Control Consultant

    Aug 2014 - Jul 2016