Experience

• 

  Solareh

  Sept 2005 - Jun 2006

  Mental health advisor

  Provided managers and union representatives with concrete solutions to help them prevent absenteeism and reduce the number and length of absences.Assisted individuals of all ages in dealing with thoughts of suicide; substance abuse; family, parenting, and marital problems; stress management.Interviewed clients, reviewed records, and conferred with other professionals to evaluate mental or physical condition of client or patient.Provided Post-Traumatic counselling in emergency situations. Show less

• 

  Bentley leathers inc.

  Jun 2006 - Feb 2008

  Human resources assistant manager

  Actively managed Human Rights investigations including Labor Board grievancesListened and advised management and employees on grievances and other complaints that originated fromindividual work situations or work environmentsDesigned, developed and updated training programs, manuals and policiesDeveloped and coordinated recruiting activities and proceduresIdentified the training needs of store employees, planned job training events and acted as a trainerAssisted the Health and Safety department in regards to injury claims and maternity benefitsInvestigate employee issues; document findings and utilize investigation findings for results and actions adviceMaintained and ensured 1% Training Investment (Loi 90) is respected Show less

• 

  Empire life

  Feb 2008 - Oct 2009

  Human resources specialist

  Oversee the recruiting cycle for all bilingual positions including job advertisement, interviews and testsInvestigate employee issues; document findings and utilize investigation findings for results and actionsAdvise management and employees on grievances and other complaints that originate from individual worksituations or work environmentCreate and uphold the Health and Safety CommitteeAssist the Health and Safety department in regards to injury claims and maternity benefitsIdentify accurately and resolve all difficulties related to the management of the personnelAdminister and deliver new employee corporate orientation program and trainingProvide on-going maintenance of HR communication tools and resources for management and employeesOrganize and represent the company at job fairsConduct research and review job profiles, salary and titles to ensure industry standardsFacilitate all new employee on-boarding process (communication, documentation and enrolment)Designed and developed travel policy for a companywide initiative Show less

• 

  Teksystems

  Oct 2009 - Mar 2014

  Hr manager

  Manage a Human Resources department consisting of 5 resourcesWorked closely with teams across the United States, Toronto and MontrealEstablishing strategic Human Resources goals and objectives for the solution centerPlanning, developing and leading all Human Resources policies, practices and objectives that will provide an employee-oriented, high performance cultureMotivating all staff with individual empowerment, quality, productivity and standards, goalattainment-power.Driving and coordinating all HR activities for the entire centre (training, policies, terminations,Maintaining and developing company policy and procedure documents, ensuring they are compliant with legislative requirements and with core valuesCommunicating and managing organizational changeProviding leadership, advice and support to executive management regarding all aspects of HRDesigned, developed and updated training programs, manuals and policiesAdminister health and safety procedures in accordance with provincial lawDevelop and maintain company standards ISO 9001 & 2700 IS/IT Show less

• 

  Ville de / city of côte saint-luc

  Oct 2014 - Jun 2015

  Hr manager

  Managed the Human Resources department employees, including Payroll and Health and SafetyEstablished and support labor relations within the city unions and their members (Blue Collar, WhiteCollar, Professionals)Interpreted implemented and enforced the collective agreements and management policiesRecommended and supported administrators in the management of human resourcesManaged change and its impactDay-to-day labour relations and union relations management

• 

  Bombardier

  Jun 2015 - Jan 2017

  Hr manager shared services - employee service center & talent acquisition engineering

  Develop, maintain and manage an Employee Services Center which includes 14 resources across different functionsOperate & improve HR related administration processes in the context of HR Service Delivery modelApply a holistic and a systemic approach leveraging both, people and technologyAccountable for the management and the administration of an employee life cycle and it's processes Manage the Engineering Talent & Acquisition team in order to provide optimal service and suppliers business relations.Lead Global Employee Service Center queries and escalation with various stakeholders, internal and externalManage and develop employee potential on a daily basis by providing effective leadership and coaching Manage special projects for continuous improvement combining synergies among several department across the organization including transformation and work share Show less

• 

  Microsoft

  Jan 2017 - Sept 2018

  Hr manager

  Identify areas for process improvement and potential solutions with implementationSupport and liaise with Shared Services with various stakeholders, internal and externalImplementation of HR programs across a matrixed organizationLead HR ROBs: Performance Management, Annual Rewards, Reviews, Promotions Cycle, etc.Provide Manager on-boarding and Act as HR Lead for the Manager Excellence CommunityProactive development of managers through coaching or trainingManagement of employee relation cases Reduction in manager/employee escalations through proactive supportManage HR projects i.e. Transformation, Re-organization, Acquisition support etc. Show less

• 

  Td

  Sept 2018 - Feb 2019

  Sr.hr project manager - quebec (hr consultant)

  Acted as a trusted consultant on "Future Ready" - TD's most important transformation in company historyLed strategic change management initiative relating to company wide business transformation. Provided advice to Executives & Business Leaders on strategic change management relating to employment matters. Daily involvement on project management including resources & technology.

• 

  Société générale

  Feb 2019 - Mar 2022

  Hr operations & project manager

  Manage projects and HR Operations including recruiting & payroll initiatives. Manage change & operational processes for business transformation of nearshoring & offshoring projects.

• 

  Sia partners

  Feb 2022 - Jan 2023

  Senior human resources consultant supervisor
• 

  Air canada

  Jan 2023 - now

  Hr data operations manager