Suneel Singh

Experience

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  Personal staffing solution pvt ltd

  Jan 2011 - Aug 2012

  FMS Engneer

  Design and install well-functioning computer networks,connections and cablingPerform troubleshooting to system failures and identifybottlenecks to ensure long term efficiency of networkInspect LAN infrastructure and fix minor or majorproblems/bugsTest and configure software and maintain and repairhardware and peripheral devicesEvaluate network performance and find ways ofimprovementOrganize and schedule upgrades and maintenancewithout deterring others from completing their own workDo regular data backups to protect the organization?sinformationProvide technical direction to co-workers on computerand network usage and offer comprehensive advice andinstructions Show less

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  CMA SCHOOL SATNA

  Sept 2012 - Feb 2013

  Computer Lab Assistant

  Support computer lab operations.Support faculty and students to use computer software andhardware.Extend appropriate procedures, respond to queries anddocument resolution of repetitive issues.Present on software packages and applications anddevelop lab templates.Respond to queries and introduce students to use ofcomputers and peripheral equipment.Develop records of students involving in computerizedinstructional support.Manage laboratory software, test materials and hardware toensure security.Handle lab equipment to clean keyboards, monitors anddisk drives.Watch lab occupants while entering and leaving lab tsecure equipment.Ensure proper treatment and authorized removal ofequipments.Log equipment damage and malfunctions.Capture statistical reporting information.Offer access to reference manuals and other information tousers.Extend assistance towards computers and printers?support.Clean, review and handle minor equipment maintenance toassure its operational condition. Show less

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  MUSKAN ENTERPRISES PVT. LTD.

  Feb 2013 - May 2020

  Technical Support Engineer

  Perform troubleshoot on computer communication systemsto identify internetwork operation source.Manage assembling and configuration of networkcomponents and related services.Perform system maintain to ensure systems and relatedcomponents integrity.Develop and manage organization?s intranet site.Perform site surveys and document site network?sconfiguration and user requirement.Analyze requirement and determine current configurationrequirement and prepare specification to facilitate hardwareacquisitions.Design technical packages for site installation andengineering plans and install hardware schedules.Perform configuration and installation of software andhardware product used by internal clients.Provide support to network printers, software and hardwareand provide adequate training to internal clients to operatevarious systems and printers.Coordinate with departments and provide consultativeservices to regional offices of organization.Evaluate and load all computers with software packagessuch as operating systems, word processing, orspreadsheet programs.Manage and ensure all computer systems and networkcomponents work systematically and efficiently.Maintain computers at conference or seminar locations andconduct various meetings and conventions.Install specific interconnection cables and provide trainingto site staff to use hardware properly. Show less

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  Aforeserve.Com Ltd

  Feb 2021 - Dec 2021

  Associate Custmer Support Engineer

  The Hardware technician?s primary responsibilities include theassistance, maintenance, and monitoring of the company?s computersystems. They must track all documentation of hardware failure,installation, repair, and replacement. The technician will also designnetwork capacity-building in consideration of present and futurehardware requirements.Support Technician also implements and take care of new computerprojects and hardware installations. They must possess knowledge ofcontemporary hardware equipment and IT-related duties. Thisprofessional assembles and configures all network components. Theyalso collaborate with other departments to facilitate hardwareacquisitions and deployment.Apart from hardware assembly and maintenance, the technicianevaluates new computer products for deployment in the organization.They will research and recommend hardware products for purchaseand provide all technical specifications required for networkinghardware and software products. They record and schedule timelymaintenance, upgrades, and repairs on an on-going basis.The job profile includes hardware acquisitions and deployment inaddition to coordinating all ancillary services. The computer supporttechnician must also offer training to the staff to handle crisis situations.They are responsible for all aspects of staff workstation hardware,networked peripheral devices, and other networking hardware.As required the professional must also focus on the computer andnetworking software products. They should research and deploycorrective measures to resolve complex PC problems. Repair Technicianmaintains an inventory of all monitors, keyboards, and other crucialequipment. They also generate reports on PC performance throughperiodic testing. Hardware Technicians construct, install and testcustomized computer configurations based on the platforms andoperating systems present in the organization.The Hardware Technician job role also includes assisting seniors or Show less

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  Armtech Computer Services Pvt. Ltd

  Jan 2022 - Jan 2023

  Sr. Resident Engineer

  Provide end-user support on all hardware and software issues that arise Provide phone support for off-site personnel Configure desktop hardware and software for new and existing users Asset tracking activities including asset tagging, inventory confirmation, and other related tasks Responsible for resolving issues submitted through the IT ticketing system. Closure of tickets based on expected numbers determined by IT management. Maintain printers and related hardware/software as required Test problem hardware and software to determine cause and possible resolution Proactively monitor desktop systems and software for problems and/or deficiencies (i.e. lack of necessary hardware, persistent software problems, etc.) Procurement of end user systems including imaging laptop/desktop computers with end user profiles, encryption, and apply updates Notify Sr. IT personnel/management of IT tickets or problems that are system related or beyond regular desktop support personnels capabilities Miscellaneous IT tasks as required by Sr. IT personnel or management: Assist with systems level support as required by senior personnel Assist in departmental projects and processes as required by senior personnel Assist in facilities related tasks and projects as required Other duties or projects as assigned by senior personnel Show less

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  Birlasoft

  Jan 2023 - now

  Sr Desktop Analyst

  Support Technician also implements and take care of new computerprojects and hardware installations. They must possess knowledge ofcontemporary hardware equipment and IT-related duties. Thisprofessional assembles and configures all network components. Theyalso collaborate with other departments to facilitate hardwareacquisitions and deployment.Apart from hardware assembly and maintenance, the technicianevaluates new computer products for deployment in the organization.They will research and recommend hardware products for purchaseand provide all technical specifications required for networkingEDUCATIONhardware and software products. They record and schedule timelymaintenance, upgrades, and repairs on an on-going basis.The job profile includes hardware acquisitions and deployment inaddition to coordinating all ancillary services. The computer supporttechnician must also offer training to the staff to handle crisis situations.They are responsible for all aspects of staff workstation hardware,networked peripheral devices, and other networking hardware.As required the professional must also focus on the computer andnetworking software products. They should research and deploycorrective measures to resolve complex PC problems. Repair Technicianmaintains an inventory of all monitors, keyboards, and other crucialequipment. They also generate reports on PC performance throughperiodic testing. Hardware Technicians construct, install and testcustomized computer configurations based on the platforms andoperating systems present in the organization.The Hardware Technician job role also includes assisting seniors orspecialists to resolve any critical issues. It is the responsibility of theprofessionals to verify whether the IT department is equipped to rectifythe problems. They should also verify and submit the warranty claimswhenever required. Show less