Leroy Makena

Experience

• 

  Mafanywa Mphage Quantity Surveyor

  May 2014 - Aug 2014

  Systems Administrator
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  Direct Transact

  Feb 2015 - now

  • Ability to perform duties under tight deadlines• Excellent analytical and communication skills (both oral and written)• Strong documentation skills and excellent attention to detail required• Experience with the process of a Software Development Lifecycle and working with different test environments (Development, Quality and UAT Environment)• Ability to multitask as the Job requires keeping track of multiple errors right through their lifecycle • Experience with generating and documenting Test cases and QA Test Plans • Basic Knowledge of SQL database and queries will be an advantage• Experience with working on and testing different Internet Browsers • Experience working with Error tracking tool/system Show less Monitoring of the company’s network components (servers, routers, switches, desktops, firewalls, domain controllers, production servers, URLS, remote office and LAN) with the use of Microsoft Operations Manager Monitoring XCOM and FTP services for servers * Sending, scheduling and receiving files via XCOM and FTP with the usage of Settlement Account Interface and Chanel system * Protecting Direct Transact and customer information against unauthorized access and loss * Escalate incidents to the relevant standby person. * Report and create incidents for faulty ATM’s and resolving of issues * Feedback regarding client queries and monitoring CCTV. Computer literacy including sound knowledge in the Microsoft Office package* Excellent communication skills both verbal and written* Help Desk operations and / or call Centre experience.* Monitoring of IT network systems experience* Reporting and documenting of incidents.* Ability to perform duties under tight deadlines Show less

  • QA Analyst

    May 2018 - now

  • Systems Operator

    Feb 2015 - Apr 2018