João Ribeiro

João ribeiro

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location of João RibeiroMaia, Porto, Portugal
Followers of João Ribeiro961 followers
  • Timeline

  • About me

    Account Manager na Hilti Portugal

  • Education

    • Universidade de aveiro

      2014 - 2017
      Bachelor's degree industrial and management engineering
    • Universidade de aveiro

      2018 - 2019
      Master's degree industrial and management engineering

      Development of a master's thesis entitled "Increase of the production capacity in a bicycle assembly factory"

    • Rīgas tehniskā universitāte (riga technical university)

      2017 - 2017
      Exchange program (erasmus +)
  • Experience

    • Júnior empresa lean de aveiro

      Jan 2016 - Jun 2017
      Member of the operations department

      As a member of the operations department I applied Lean tools in companies (5S, PDCA, A3), actively participated in event planning, gave and received LeanThinking trainings

    • Fj bikes europe

      Jan 2018 - Jan 2019
      Curricular internship

      In my internship, development a project to increase productivity in a production line.

    • Bolt

      Jan 2020 - Jan 2022

      Launched and expanded operations in 4 cities, managing a team of 10 coordinators and handling over five-digit monthly orders. Designed a remote onboarding system, integrating up to 50 merchants weekly. Improved merchant performance KPIs through close monitoring and automated communication.Adapted global initiatives to regional needs, including bring-your-own-courier and pickup-at-merchant options.Systems used: Google Suite, Slack, Jira, Confluence, Looker, Zapier. Contributed to the launch and expansion of Bolt's food delivery vertical in Portugal. Focused on creating operations, improving efficiency, and supporting merchant aquisition initiatives.

      • Operations Manager - Bolt Food

        Jul 2021 - Jan 2022
      • Operations Specialist - Bolt Food

        Jan 2020 - Jul 2021
    • Kpmg portugal

      Jan 2022 - Jan 2023
      Management consultant

      Provided strategic guidance to clients, emphasizing operational efficiency.Designed and implemented tailored solutions to address challenges in industrial and service sectors.Conducted benchmarking and market analysis to identify opportunities.Systems used: Excel, PowerPoint, Power BI.

    • Hilti portugal

      Jan 2024 - now
      Account manager

      Achieved 41% revenue growth year-over-year by applying data-driven strategies. Built strong relationships with 20+ key clients, delivering tailored solutions and driving five-digit sales through two consulting projects focused on operational efficiency.Systems used: Excel, Salesforce, Power BI.

  • Licenses & Certifications

    • Basic customizing in sap ewm

      Sap
      Jan 2019
    • Formação em fundamentos da tecnologia da 4ª revolução industrial

      Cotec portugal
      Jan 2020
      View certificate certificate
  • Volunteer Experience

    • Volunteer Staff

      Issued by Banco Alimentar Contra a Fome on Jan 2014
      Banco Alimentar Contra a FomeAssociated with João Ribeiro