Hao Chen

Hao chen

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Followers of Hao Chen648 followers
  • Timeline

  • About me

    Sanction Investigator at PayPal

  • Education

    • The university of sheffield

      2018 - 2020
      Management(international business)

      Activities and Societies: social networking and career connect events • Dissertation – Explore the relationship between sales of clothing and customer’s shopping habit in UK retail stores• Academic Representative: Discussed with classmates about issues related to their programme and department, in terms of feedback from students, wrote reports and raised issues with staffs and other academic reps, kept students aware of issues going on and shared outcomes of meeting. • Organisational skills: Worked as a team leader, allocated different tasks to group… Show more • Dissertation – Explore the relationship between sales of clothing and customer’s shopping habit in UK retail stores• Academic Representative: Discussed with classmates about issues related to their programme and department, in terms of feedback from students, wrote reports and raised issues with staffs and other academic reps, kept students aware of issues going on and shared outcomes of meeting. • Organisational skills: Worked as a team leader, allocated different tasks to group members in terms of individual skills and personalities.• Social networking skills: Developed through assessment centre tests, job career events (face to face, talked with employers to discuss opportunities which are available in the companies). Show less

    • Sheffield international college

      2017 - 2018
      Other business, social sciences and humanities
    • Nelson marlborough institute of technology (nmit)

      2014 - 2017
      Other information technology
  • Experience

    • Netease

      Oct 2016 - Oct 2016
      Game tester

      •Tested some games before it is launching, discussed how to improve gameexperience from end-user side. •Wrote summary reports regarding to game experience.

    • Allsee technologies ltd

      Sept 2019 - Nov 2019
      Product manager (hardware - internship)

      • Quality check for first and second-hand machine, set up all range of products based on orders.• Discover potential issues relate with products, report to dispatch manager. • Develop a good awareness of health & safety compliance. • Work within a highly regulated environment, aware of the latest trends and technology evolutions to support our Board in shaping strategy. • Conduct training sessions for new staff in logistics warehouse and deliver company’s value to them.

    • Wicresoft

      Jun 2020 - Jul 2020
      Technical support engineer (software - internship)

      • Equipped with expertise knowledge of Microsoft products such as Microsoft Office 365 Suite.• Completed 101 Microsoft Security and compliance training. • Have a basic understanding of PowerShell cmdlet.• Wrote daily report to summarise every day’s work progress. • Attended team meetings to learn expertise knowledge and improve team-working skills.• Learned troubleshooting skills for fixing product’s issues

    • Haojiahao

      Jul 2020 - Jun 2021
      Market and sales manager (internship)

      16 July 2020 - Present - Marketing Manager - HAOJIAHAO (family business) – Zhejiang, ChinaMarketing responsibilities:• Creating content for social media platforms and events to strengthen the company’s digital presence and boost the quality of online events and content.• Planning, implementing, and managing digital/offline marketing campaigns via SEO/SEM, co-ordinated digital marketing campaigns via PPC strategies with sales activities and measuring KPI results, analysing campaign data, and delivering recommendations. • Evaluating end-to-end customer experience across multiple channels and customer touchpoints to ensure optimal customer engagement and satisfaction.• Working effectively with collaborative teams and liaising with colleagues on purchasing, product launches, sale, packaging, storage, transportation, advertisement, promotion, and creative content.Sales responsibilities and achievements:• Managing online and offline retail stores, updating the latest offers, and product information.• Organising online and offline sales campaigns to promote sales volume. Show less

    • United nations volunteers

      May 2021 - now
      Volunteer
    • Paypal

      Jun 2021 - now
      Sancation investigator (full time)

      Started internal training on 06/21/2021• Review potential illegal activity such as Money Laundering, Fraud, and, Terrorist Financing;• Conduct internal and external research, analyze each case & make decisions;• Develop outstanding learning & researching and analyzing details.• Have a great attention to details and able to work under-pressure• Experience conduct daily tasks within Citrix System.• Present some typical cases with colleagues, and share my work experience to help their workflow. Show less

  • Licenses & Certifications

    • Introduction to covid-19: methods for detection, prevention, response and control

      World health organization
      Dec 2021
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by HSBC on Jul 2019
      HSBCAssociated with Hao Chen