
Timeline
About me
Key Decision Maker in Mission-Critical Customer Service Improvement Initiatives / Committed to Improving the Human Condition through Education and Mentoring / Consistently Successful in Building Consensus and Teamwork
Education

The college of new jersey
-Bachelor's degree, cum laude history teacher education history honors thesis candidate
Experience

L.l.bean
Apr 2003 - Jun 2016Customer service leadSpearheaded the operations to train and mentor staff to deliver world-class customer service.Developed a new employee recognition program. Served the on the company’s United Way fundraising team. • In a previous position as the Learning Coach, trained incoming staff in sales, customer service, and company ethos and standards.• In a previous position as the Away Teams and Store Opening Trainer, trained staff on new job functions for new site openings.• In a previous position as the Information Desk Concierge at the company’s flagship store, served as the first point-of-contact for upwards of 5 million visitors annually.• In a previous position as the Visual Merchandising Lead, ensured floor set plans were executed to showcase product line.• In a previous position, acted as a Retail and Outlet Sales Manager. Show less

Lewiston high school
Jul 2005 - Jun 2006English language acquisition and english as a second language tutorTaught high school and adult students on subjects covering the United States Constitution, American government, and United States geography to prepare for citizenship examination.

Providence achieve
Aug 2009 - Dec 2010Behavioral analysis technicianFacilitated learning with students exhibiting behavioral and learning disabilities.

Bethany & lutheran family services
Mar 2015 - nowUnaccompanied refugee minor mentor / english language acquisition and english as a second languageProvide a full range of support, learning, and guidance to minors seeking citizenship to the United States. Tutor high-school level students on a wide variety of academic subjects. Assist with job placement, cultural assimilation, post-secondary education, and life sills.

At the root
Mar 2016 - nowOwner / founderStarted from the ground up an organic gardening service to support existing organic gardens in keeping them healthy and producing. Interact with clients to best determine the extent they want their gardens to expand. Render advice in compost use, growing methods, and pruning practices. Partner with clients to generate garden designs and layouts. Deliver continued grooming after garden design.
Licenses & Certifications

History teaching
New jerseyJul 2000
Volunteer Experience
Volunteer
Issued by A Woman's Place
Associated with Stacey MetzlerVolunteer
Issued by Pearl S. Buck International
Associated with Stacey MetzlerTroop Leader
Issued by Girl Scouts of the USA
Associated with Stacey MetzlerVolunteer
Issued by Habitat for Humanity International
Associated with Stacey MetzlerVolunteer
Issued by WHYY
Associated with Stacey MetzlerLiteracy Volunteer
Issued by Literacy Volunteers of NJ
Associated with Stacey MetzlerLiteracy Volunteer
Issued by Vita Education Services
Associated with Stacey MetzlerFundraiser
Issued by United Way of Eastern Maine
Associated with Stacey MetzlerBlood Drive Coordinator
Issued by American Red Cross
Associated with Stacey MetzlerVolunteer Staff
Issued by Mid Coast Maine Hunger Prevention
Associated with Stacey MetzlerVolunteer
Issued by The Audubon Society
Associated with Stacey MetzlerEvents Team Volunteer
Issued by Outdoor Adventures Inc
Associated with Stacey MetzlerVolunteer
Issued by 4H
Associated with Stacey MetzlerAmbassador for Recovery
Issued by ProAct
Associated with Stacey MetzlerVolunteer
Issued by FEAST Pantry
Associated with Stacey Metzler
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