
Timeline
About me
Program Manager, Volunteer Center at Community Teamwork
Education

Mount ida college
-Bachelor of science graphic design
Experience

Wellington management
Oct 2007 - Mar 2008Presentation specialist• Worked in the Publishing Creative Services department to create, edit, and update files with programs such as InDesign, Excel and DeltaGraph. • Partnered one on one with Client Service Analysts to create financial services presentations to clients.

Vitalsource
Mar 2008 - Sept 2017• Used Agile methodologies to lead offshore development teams through sprint planning, grooming, and daily standups • Facilitated the implementation of bug fixes and new features for Learningfield Manager, a product that supports 30k+ users • Monitored backlog and prioritized issues based on client and live product customer feedback• Coordinated a product delivery efficiency strategy that resulted in reducing project costs by 50%• Collaborated with Engineers to establish scope, draft functional specifications, and manage project schedules with strong sensitivity to deadlines. This resulted in efficient development cycles and managed client expectations♦ Community Organizing• Spearheaded the first Boston office community service group by organizing regular opportunities for colleagues to give back, through item drives and days of service. • Formed a partnership with United Way to support the company's community service initiative and find agencies in need of monetary donations or volunteer support• Organized toy, food and book drives as well as created out-of-office community service opportunities for fellow employees • Collaborated with designers to create themes and tools for event execution and marketing Show less • Managed a variety of interactive learning projects using Waterfall methodologies - including HTML5 and Flash-based eBooks, interactive engines, and Interactive White Board products - for major publishing-industry clients such as McGraw-Hill Education, Benchmark Education, Wolters Kluwer and Scholastic• Performed budget tracking, kept detailed records, and conveyed the technical, budget, and schedule progress, as well as risks of the project to stakeholders• Hired, trained and led teams of up to 10 contract employees on the use of internal tools and project-focused production tasks •. Collaborated with Engineers to establish scope, draft functional specifications, and manage project schedules with strong sensitivity to deadlines. This resulted in efficient development cycles and managed client expectations Show less
Senior Producer
Apr 2017 - Sept 2017Producer
Sept 2012 - Apr 2017Associate Producer
Oct 2009 - Sept 2012Production Assistant
Mar 2008 - Oct 2009

Qualified digital
Feb 2018 - Jan 2019Senior project managerCo-managed a small team of in-house design and video resources, implemented new workflows and established guidelines on timelines and stakeholder collaboration.

Pure storage
Jan 2019 - Feb 2020Program manager, brand & creativeCreative operations lead and workflow manager. Managed a small in-house team of design and video resources alongside multiple external agencies to deliver on-time and revenue-driving campaigns driving brand consistency across a worldwide organization.

United way of massachusetts bay and merrimack valley
Sept 2020 - Dec 2020Community ambassador, engagementAs a Community Ambassador, I helped support the Engagement team by creating and running corporate virtual volunteer projects such as mask making, kit builds, adopt a family, coat drives, and calling agency clients with reminders and other helpful information. I helped plan aspects of United Way’s Signature Events such as the Thanksgiving Project, Young Professionals Volunteer Night, which included a virtual cooking class. I assisted with the logistical planning for the upcoming Community Baby Shower that provides important resources and items for new families in need. Show less

Apprentice learning
Apr 2021 - Dec 2023Engagement managerAs the Engagement Manager, I played a pivotal role in overseeing various aspects of our organization's online presence, marketing efforts, corporate engagement, and event management. The position required a versatile skill set, as I wore multiple hats to ensure the success and seamless execution of various initiatives.

Community teamwork
Jan 2024 - nowProgram manager, volunteer center
Licenses & Certifications

Fundraising essentials certificate
NonprofitreadyJul 2020
Nonprofit essentials certificate
NonprofitreadyMay 2020
Volunteer Experience
Big Sister
Issued by Big Sister Association of Greater Boston on Jan 2017
Associated with Michele HornEmerging Leaders Board Member
Issued by United Way of Massachusetts Bay and Merrimack Valley on Jun 2019
Associated with Michele HornPAL & PAL Mentor
Issued by Horizons for Homeless Children on Jan 2010
Associated with Michele HornWINGS Member & Individual Volunteer
Issued by United Way of Massachusetts Bay and Merrimack Valley on Jan 2011
Associated with Michele HornDana-Farber Marathon Challenge | Boston Marathon Charity Runner
Issued by Dana-Farber Cancer Institute on Dec 2016
Associated with Michele HornAlumni Council Member
Issued by Mount Ida College on Jan 2013
Associated with Michele HornCommittee Member & Project Manager
Issued by RCMalden on Jul 2020
Associated with Michele Horn
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