Experience

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  Tele access pvt. ltd

  Apr 2009 - Sept 2009

  Jr. quality analyst

  Technologies and Products: CRM and Database (SQL Server 2000, SQL Server 2005),Manual and Automation testing toolsClients Handled:Inhouse CRM,Dialer,Voice LoggerResponsibility :Testing, Quality AssuranceUnderstand and analyze Business, Functional, Technical and UI (User Interface) requirements of the project/release.Create Test Scenarios, Test Conditions & Expected results and Test Cases.Run and maintain automated Test Scripts.Execute Test Scripts and document test results.Log defects and verify defect fixes. Show less

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  Avhan technologies ltd

  Oct 2009 - Sept 2010

  Implementation engineer

  Role : Implementation and Support EngineerTechnologies and Products: Voice Logger, Dialers, IVR, and VAS services, IBM Server Configuration, PRI Configuration, CRM,Web Servers(Apache Tomcat and IIS) and Database (SQL Server 2000, SQL Server 2005, and SQL Server 2008).Clients:• ICAN BPO Pvt. Ltd. Avhan Dialer with Client for ICAN BPO Ltd• JUST DIAL(Across INDIA) Avhan Dialer for JUST DIAL Avhan Voice Logger for JUST DIAL Avhan IVR for US Process of JUST DIAL(1800 JUSTDIAL) • Reliance(Across INDIA) Complete VAS Services for Reliance Communications Responsibility : Avhan Dialers Configuration Voice Logger Configuration CRM Configuration Database Maintenance Zephyr Configuration(VAS Services for Reliance) Avhan IVR configuration Implementation, Testing, Quality Assurance & Trouble Shooting Show less

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  Eclinicalworks pvt. ltd

  Oct 2010 - Mar 2012

  Software specialist

  (Implementaions and Support) Technologies and Products:Web servers (Apache Tomcat)FTP Servers (Serv-U,Filezilla,MS-FTP and Titan Ftp server)Database (MySQL,SQL Server 2005, and SQL Server 2008)Responsibility :-Working directly with client’s onsite for gathering requirements for the Project.-Project planning and management, co-ordination, resource planning.-ECW Product Implementation (EMR,PM, Patient Portal, E-messenger and E-mobile etc.) on Client-server and SAAS environment-Installation and configuration of EMR,PM, Patient Portal ,Emobile and eMessenger software-Managing and updating Medicaid and Medicare drug databases to the latest to be used by practice-Managing and updating ICD and CPT codes on a regular intervals which can be accessed per client requirement-Managing and updating Compendium,LOINC and SNOMED codes.-Installed and configured web servers like APACHE, TOMCAT on different environments with SSL and Non-SSL protocol-Performed upgrades, reinstalls and disaster recovery when required.In-house Product Implementation,Testing, Quality Assurance & Trouble ShootingInstallation and configuration of EMR softwareUpgradation Of EMR softwareFTP configurationInstalling and configuring FTP (Serv-U,Filezilla,MS-FTP and Titan server etc.)FTP users creation and access mechanismDatabase administration and maintenance (Both MS-SQL and My-SQL)Installation,configuration,Setting up replicationDatabase conversion from MS-SQL to My-SQL and vice versaDatabase Engine conversion Writing scripts,functions,triggers,procedures and views for data retrieval and maintenanceDatabase upgradationDatabase Replication, Backup, Restoration, Clustering etc for MYSQL/MSSQL DBs Show less

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  Allscripts india pvt. ltd

  Apr 2012 - Dec 2015

  Senior systems analyst (team lead)

  (Interface Development ,Implementations and Support)Technologies and Products:Interface Engines ( Allscripts Interface Engine , Biztalk, Orion Rhapsody,Mirth,ConnectR,Elink)Database (SQL Server 2005, SQL Server 2008 and SQL Server 2012)XML Applications: MYWAY, PROEHR, EEHR, OQM, ShieldResponsibility :•Working directly with client’s onsite for gathering requirements for the Project.•Directly involved with the product development teams for product customizations including User acceptance testing with the client.•Implementing interfaces including custom developments using Orion Rhapsody Integration Engine between Laboratories and Physician practices•Configuring interfaces on EHR Applications as per physician needs.•Integrating with HIE’s like DB Motion and EMPI’s and Initiate.•Working on Compendium management from the client and Mapping it as per the EHRs•Monitoring message flow and other EAI components in Development & Production Environments.•Analysing HL7 messages and troubleshooting to ensure message flow is consistent and ensuring data integrity.•Implementing various interfaces for EMR (Electronic Medical Records) and PM(Practice Managements) which follows Health Level Seven Standards (HL7)•Implementation and Configuration of interfaces for EMR includes setting up Lab interfaces,Diagnostic Imaging (DI), Transcriptions and Hospital Reports etc. and PM interfaces specially used for patient demographics, charges, scheduling etc.•Integration of interface engines with Third party Interfaces ( For Ex : GE, Epic , ECW, Labcorp, Labdaq , Quest , Atlas , Orchard , Medflow and Medical Master etc.•Performing modifications in Translation for sending the data (HL7 messages) to in-house / Third Party EMR or PM as well for parsing the data into In-house / Third Party EMR or PM as per HL7 standard to achieve client requirements•Performing different levels of testing on interface and troubleshooting them as per HL7 standards to achieve client requirements. Show less

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  Accenture

  Dec 2015 - Dec 2016

  Software engineering senior analyst (project lead)

  Company: Accenture Services Pvt. Ltd.Project: Mount Sinai Health Systems - ECWTechnologies and Products:Interface Engines ( ECW In-House Interface Engine )Database (SQL Server 2008 and MySQL)XML BI Tool (IBM Cognos)Web servers (Apache Tomcat)FTP Servers (Filezilla)Role: Software Engineering Senior Analyst (Team Lead) (Interface/EMR/PM/Patient Portal / EcliniMobile etc. Development, Implementations and Support) Responsibilities: At Present Leading the ECW project for Mount Sinai Hospital, this includesFunctional responsibilities: • Leading a team of 6 members for ECW applications Development, Implementations and support• Working directly with client to understand the project requirements related to ECW Applications development , implementation and support• Business requirement , Gathering and Analysis• Providing training to the peers (Internal / External)• Setting up the SLA’s and providing guidance to team to achieve the sameTechnical responsibilities: • Working directly with client’s onsite for gathering requirements for the Project.• In-house Product Implementation(Interface Engine/EMR/PM/Patient Portal/ EcliniMobile etc.), Testing, Quality Assurance & Trouble Shooting• Report Development using IBM Cognos Reporting tool• Upgrading Medispan/Medicaid Drug Databases on periodic intervals• Upgrading ICD/CPT codes in compliance with state• Development/Upgrades/Integration/Support of various Interfaces• Database upgrades / maintenance Show less

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  Allscripts

  Dec 2016 - Apr 2018

  Senior technical consultant (tech lead)

  (Interface Development ,Implementations and Support)Technologies and Products:Interface Engines ( Allscripts Interface Engine , Biztalk, Orion Rhapsody,Mirth,ConnectR,Elink)Database (SQL Server 2005, SQL Server 2008 and SQL Server 2012)XMLApplications: MYWAY, PROEHR, EEHR, OQM, ShieldResponsibility :•Working directly with client’s onsite for gathering requirements for the Project.•Directly involved with the product development teams for product customizations including User acceptance testing with the client.•Implementing interfaces including custom developments using Orion Rhapsody Integration Engine between Laboratories and Physician practices•Configuring interfaces on EHR Applications as per physician needs.•Integrating with HIE’s like DB Motion and EMPI’s and Initiate.•Working on Compendium management from the client and Mapping it as per the EHRs•Monitoring message flow and other EAI components in Development & Production Environments.•Analysing HL7 messages and troubleshooting to ensure message flow is consistent and ensuring data integrity.•Implementing various interfaces for EMR (Electronic Medical Records) and PM(Practice Managements) which follows Health Level Seven Standards (HL7)•Implementation and Configuration of interfaces for EMR includes setting up Lab interfaces,Diagnostic Imaging (DI), Transcriptions and Hospital Reports etc. and PM interfaces specially used for patient demographics, charges, scheduling etc.•Integration of interface engines with Third party Interfaces ( For Ex : GE, Epic , ECW, Labcorp, Labdaq , Quest , Atlas , Orchard , Medflow and Medical Master etc.•Performing modifications in Translation for sending the data (HL7 messages) to in-house / Third Party EMR or PM as well for parsing the data into In-house / Third Party EMR or PM as per HL7 standard to achieve client requirements•Performing different levels of testing on interface and troubleshooting them as per HL7 standards to achieve client requirements. Show less

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  Nuance communications

  Apr 2018 - Dec 2019

  Senior technical analyst (team lead)

  · Role: Senior Technical Analyst (Team Lead)· Application: HL7 Interface, Equitrac, Autostore, ControlSuite and Flexera, · Technologies: HL7 v2.x, VB Scripts, Powershell, Bash, Azure, AD, DNS· Database: Microsoft SQL Server 2008, 2012, 2014, 2016Job Responsibility:o Handling a team of 6 members and reporting to in-line managero Working as Mentor for the team and provide level-3 break fix support for documents imaging integration products such as Equitrac, Autostore, ControlSuiteo Define and coordinate the technical tasks for the development of the software and/or interfaceso Providing licensing Administration and Subscriptions using cloud-based system Flexerao Troubleshooting on the production down issues, experienced by system administrators, which involves logs and scripts analysis, scripting using PowerShell, Bash and VB script.o Handle customer escalations by scheduling calls and meetings.o Review the technical aspect of individual and make them improve it.o Follow strict Service Level Agreements (SLAs) according to ITIL Show less

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  International sos

  Apr 2020 - now

  Project lead (healthcare it enterprise applications)

  • Role : Implementation Project Lead• Application : Various HIS/EHR/EMR, EME System, Jira, Confluence, Monday.com, MS Project. Planner • Technologies : Java, Microservices, MS SQL Server, MySQL, Azure, PowerBI, DevExpress• Job Responsibility : o Led the development, deployment, enhancement, and support of enterprise applications from functional and technical perspective in the capacity of project and product manager for its deployment worldwideo Performed gap analysis based on business and geographic requirements and provided bespoke or readily available solution o Designed, Implemented, and reviewed EMR solutions for various clients based in North America, Europe, Africa, and Asia (approx. 20+ rollouts)o Provided high quality functional solutions and contributed to successful organizational change mgmt. including demos, presentation, training and support of end users, governance, and optimization of the applications together with business stakeholders and technical teamo Analyzed business requirements, oversaw projects executed by vendors, reviewed, and managed defects during project life cycle, delivered and tested new solutionso Coordinate the deployments, hotfix, and config changes for the applications. Show less