Narsuda Bhuiyan

Narsuda bhuiyan

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  • Timeline

  • About me

    Business Development & Customer Experience | 2+ years in BPO Sector | Quality Assurance, Data Analysis, Effective Communication | Passionate about making an impact through Creative Writing

  • Education

    • Dr maurice cure state college

      2009 - 2015
      Gce a-levels science
    • Dr maurice cure state college

      2012 - 2013
      Gce o-levels science 4.8 out of 5
    • United international university

      2017 - 2021
      Bachelor of business administration - bba finance 3.93 out of 4

      Scholar Award: Summa Cum Laude

    • Brac university

      2022 -
      Master of business administration - mba
  • Experience

    • Uiu finance forum

      Sept 2018 - Aug 2019
      Executive

      - Worked as organizer in the business competition “Start-up Tank 2019”, an international event organized by CKSVIM Business School, India and Marywood University, USA.- Participated in a one-day basic training session on Adobe Illustrator.- As an executive member. attended seminars on behalf of the forum, such as career talks.

    • Uiu managment infomation systems forum

      Oct 2019 - Mar 2020
      Head of research and development

      - Being one of the founding members of the forum. worked towards setting up new activities for all members by doing research about MIS and all kinds of events associated on a global level as well as in Bangladesh.- As part of committee team, organized a seminar on “Career development through business automation knowledge” in association with Bizz Career Ltd. Also did successful anchoring for the event.- Worked as representative of UIU MIS Forum in Forum Club Fest.

    • Brac

      Feb 2021 - Jul 2021
      Intern

      - Worked with country accounts and consolidation files of BRAC International Holdings B.V.- Updated data collection reports, trend reports, reconciliation of transactions, budget variances, and reviewing financial statements- Prepared balance confirmation letters for auditor.- Worked on ERP to prepare Charts of Accounts.- Worked on project about policy changes at BI and attended training session on risk management, internal audit processes and internal control system.

    • Quantanite

      Nov 2021 - Jan 2024
      Associate

      - Deal with one of the top clients of Quantanite, based in UK and work on Salesforce CRM software to communicate with clients and other departments.- Mainly deal with the financial and legal issues resolution to reach beyond target per day and fulfill KPIs.- Responsible for monitoring and recording case counts and team stats per day and prepare the full work update spreadsheet for the Team Leader at the end of the shift to forward to the client.- Also assist in assigning work and training new recruits in the team and guide them for an error-free work delivery.- Worked beyond shift hours and extra days to meet target and business needs to clear backlogs.- Maintain confidentiality on each case, with clients and regarding corporate data to alleviate data breaches. Show less

    • Manor telecom

      Mar 2024 - May 2024
      Assistant manager, business development & sales
  • Licenses & Certifications

    • French language competition

      Alliance francaise de maurice
    • Australian mathematics competition, middle primary division

      University of canberra
    • Foundations of project management

      Google
      May 2023
      View certificate certificate
    • Creative writing - craft of setting and description

      Wesleyan university
      Apr 2025
      View certificate certificate
    • Fundamentals of music theory

      The university of edinburgh
      Apr 2025
      View certificate certificate
    • Creative writing - craft of plot

      Wesleyan university
      Jan 2025
      View certificate certificate
    • Creative writing - craft of character

      Wesleyan university
      Jan 2025
      View certificate certificate
    • Internet and computing core certification programme

      National computer board, mauritius
    • International english language testing system

      British council
      Dec 2021