
Timeline
About me
Leader in Patient Access - life long learner.
Education

Modesto junior college
-
Siena heights university
2020 - 2022Bachelor of business administration - bba healthcare administrationPresently enrolled

Lake michigan college
2015 - 2019Associate's degree business administration and management, general 3.95Activities and Societies: Women in Business, Alpha Beta Gamma, Phi Theta Kappa

Southwestern michigan college
-Certified phlebotomist and ecg technician phlebotomy technician/phlebotomist certified
Experience

Lakeland regional health system
Jul 2004 - Dec 2016Supervisor, Outpatient Registration
Dec 2010 - Dec 2016Client Services Representative, Laboratory
Jul 2004 - Dec 2010

Lakeland health
Dec 2016 - Jan 2022Oversight of Revenue Cycle QA/Training team, Centralized Scheduling and Authorization, Outpatient Registration and Financial Advocate Team Project lead for all things telehealth and telemedicine, both sychronous and store-and-forward.
Manager, Admitting & Registration
Dec 2017 - Jan 2022Telehealth Program Coordinator
Dec 2016 - Dec 2017

The south bend clinic
Jan 2022 - nowDirector patient access
Licenses & Certifications
.webp)
Hfma's certified revenue cycle representative (crcr)
Healthcare financial management association (hfma)
Mychart
EpicFeb 2017.webp)
Cham
National association of healthcare access management (naham)Jun 2016
Volunteer Experience
Advisory Council Member
Issued by Lake Michigan College
Associated with Jenna HowardParent-Teacher Organization
Issued by Watervliet Elementary School on Sept 2013
Associated with Jenna HowardRace for the Cure, Chair for Survivors Tent
Issued by Susan G. Komen on Dec 2015
Associated with Jenna Howard
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