Experience

• 

  The royal bank of ghana

  Jun 2014 - Aug 2014

  Field sale representative

  • Resolved customer complaints regarding sales and service. • Assisted customers to successfully complete the account opening forms. • Made presentations on financial services to groups to attract new clients• Contacted prospective customers to present information and explain available services. • Determined customers' financial services needs and prepare proposals to sell services that address these needs. • Explained to customers the different type of banking products available and terms of these services Show less

• 

  Student loan trust fund

  Sept 2015 - Aug 2016

  Loan officer

  • Analyzed applicants’ background information, financial status to determine feasibility of granting loans• Met with applicants to obtain information for loan applications and to answer questions about the process. • Reviewed individual loan application to ensure that they are complete and accurate according to policy. • Negotiated payment arrangements with customers who have delinquent loans. • Handled applicants’ complaints and ensured appropriate actions are taken to resolved them. Show less

• 

  Alutech systems and construction limited

  Sept 2016 - Aug 2018

  Finance and administration officer

  Finance and Administrative works

• 

  Firstrust savings and loans ltd.

  Sept 2018 - Aug 2019

  Monitoring and evaluation officer

  Provide effective leadership that improve planning, supervising and coordinating the activities of field sales personnel in the assigned branch and the realization of deposit mobilization targets. Also, monitor clients on weekly basis towards improving their saving performance, processing of loans and meeting sales targets. Furthermore, as a Field Monitoring Officer I coordinate with relevant department to address customers’ complaints and enquiries and develop strategies to improve service delivery Show less

• 

  Enterprise life

  Sept 2019 - Dec 2019

  Relationship manager
• 

  Elidel prestige limited

  Nov 2020 - now

  Payroll, Financial Reporting, Management Accounts Analysis, Treasury Management

  • Operations Officer

    Nov 2020 - now

  • Finance Officer

    Nov 2020 - now

  • Finance & Operations Lead

    Nov 2020 - now