
Timeline
About me
Strategy, Innovation & Collaborative Healthcare Transformation
Education

Smith school of business at queen's university
2021 - 2022Master of business administration - mbaActivities and Societies: Director of Student Affairs, Student Executive Council; Participant, Smith MBA Distinctly Case Program; Member, Women in Leadership Club and Consulting Club. Class of 2022 Valedictorian and recipient of the Elizabeth W. Hand Memorial Leadership Award (selected by my classmates)Stephen J. R. Smith MBA Scholarship, Forte Foundation Scholarship, and John & Helen McKay ScholarshipSpecialization in Innovation and Entrepreneurship1st Place: Deloitte-Smith MBA Challenge (Team MB-Eh!) & Smith Operations & Supply Chain Management Case Competition (Team 346)

Memorial university, newfoundland and labrador
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Memorial university, newfoundland and labrador
2010 - 2015Bachelor of commerce honours (co-operative)Activities and Societies: Undergraduate Case Competition Team (2015), 50th Annual Business Day Organizing Committee (2014-15) Awarded James Barnes Award in Business Administration for academic excellence paired with leadership within the faculty and university. Maintained Dean's List each year of the program and awarded Dean's Award upon graduation.

University of hertfordshire
2014 - 2014International exchange term business/commerce, generalCompleted coursework focused on global economics and international marketing strategy.
Experience

Sunco insurance group
May 2012 - Aug 2012Front desk receptionist
Exxonmobil
Jan 2013 - Apr 2013Hebron industrial benefits assistantCo-op work term

Memorial university, newfoundland and labrador
May 2013 - Aug 2013Faculty of business administration communications assistant
Worley
Aug 2013 - Dec 2013Industrial benefits and human resources assistantCo-op work term

Husky energy
Apr 2014 - Apr 2015Public relations/communications assistant
Seafair
May 2015 - Dec 2020Developed proposals, pitched, and led two projects with government agencies to enhance quality in the home support sector.Led brand development for new subsidiary, Keen Payroll, and led planning and vendor selection phases for a learning management project. Led regional teams operating in four locations, servicing 250+ home support clients across Newfoundland & Labrador. Ensured care continuity through the COVID-19 pandemic by implementing proactive safety measures and communicating effectively with clients, families, employees, government partners, and other stakeholders. Led a project team to select and migrate to a cloud-based mail and file management tool, Office 365, for 120 employees across 10 operating companies. Facilitated strategic planning meetings for executive and shared services teams. Worked with leadership, operational teams, and external marketing agencies to develop brand identities for new Seafair companies: Momentum Developmental Support and Aurelia. Launched a leadership development program for 15 high-potential women within Seafair group and delivered core values training to new employees. Opened new retail location with larger square footage and simultaneously launched a refreshed brand image for the recently acquired retail business, HealthQuest. Also led a project team to select and implement a new point of sale and inventory management system, Lightspeed POS, across the two retail locations and developed a purchasing and marketing strategy aligned with past sales trends and consumer preferences. Supported partner company management teams to plan and execute sales, marketing and communications initiatives for new and existing companies in the Seafair group. Created a launch strategy for an online training program for Home Support Workers.
Strategic Initiatives Manager
Jun 2020 - Dec 2020Executive Director (Interim), CareGivers
Jan 2020 - May 2020Strategic Initiatives Manager
May 2018 - Jan 2020Research, Planning & Communications Manager
Sept 2017 - May 2018Operations Analyst
Oct 2016 - Sept 2017Market Development Coordinator
May 2015 - Sept 2016

Zs
Mar 2022 - Jun 2023Strategy insights & planning consultantPartnering with Fortune 100 & Emerging Pharma clients throughout Canada and the US across a breadth of projects including customer insights, omni-channel design, field force deployment strategy, organizational design, and incentive compensation.Led global teams of Associates and Associate Consultants to deliver quality solutions to our clients from offices across the US, Argentina, and India. Supported business development efforts for Managers, Associate Principals, and Principals, including proposal development, scheduling, budgeting, and pricing. Show less

Seafair
Jun 2023 - nowManager, innovation projectsCollaborating with Seafair's Innovation Team, NL Health Services (NLHS), and other strategic partners to bring patient-centered, technology-enabled solutions to life; special focus on bridging the gap between acute, primary, and community care settings.Project lead for DischargeHUB - a technology-enabled solution to facilitate seamless patient care transitions.
Licenses & Certifications
- View certificate

Master’s certificate in project management
Gardiner centre - faculty of business administration, memorial universityDec 2018 - View certificate

Advanced leadership program
Gardiner centre - faculty of business administration, memorial universityJan 2018 
Crucial conversations training
Crucial learningMar 2017
Honors & Awards
- Awarded to Melissa BerkshireJames Barnes Award in Business Administration Memorial University of Newfoundland Jul 2015 This award recognizes graduates of the bachelor of commerce (co-operative) and bachelor of business administration degrees who achieved Dean’s List standing in each year of their degree program.
- Awarded to Melissa BerkshireFaculty of Business Administration Dean's Award Memorial University of Newfoundland May 2015 These awards are made by the Dean of the Faculty, on the advice of his colleagues, to graduating students who have demonstrated academic excellence together with leadership qualities within the Faculty of Business Administration and/or the University.
Volunteer Experience
Board Member, MBA Advisory Board
Issued by Smith School of Business at Queen's University on Jan 2023
Associated with Melissa BerkshireUndergraduate Program Working Group
Issued by Faculty of Business Administration at Memorial University of Newfoundland on Jun 2019
Associated with Melissa BerkshireYouth Engagement Action Team (YEAT)
Issued by City of St. John's on Nov 2019
Associated with Melissa BerkshireBoard Member
Issued by Big Brothers Big Sisters of Canada on Dec 2019
Associated with Melissa BerkshirePower of Humanity Awards Committee
Issued by Canadian Red Cross on Jul 2019
Associated with Melissa BerkshireBig Sister
Issued by Big Brothers Big Sisters of Canada on Sept 2014
Associated with Melissa BerkshireDirector Of Communications
Issued by Women in Science and Engineering Newfoundland and Labrador (WISE NL) on Feb 2017
Associated with Melissa Berkshire
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