Experience

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  Nextel

  Mar 1996 - Nov 2005

  Manage/administer operations and engineering requirements for multiple mated STP pairs. Provide data base (e.g., routing, link configuration, etc.) engineering support and operational support (e.g., circuit mapping, circuit turn-up, etc.) for migrating Nextel network nodes from a single mated pair SS7 network to a SS7 network consisting of four mated STP pairs. Project completed six months ahead of schedule. Developed MOP’s to facilitate pro-active monitoring of STP’s by completing daily health checks, monthly health checks and database audits.Created/standardized numerous forms for group use (e.g. link activation/augmentation, database audit, etc…).Utilized protocol analyzer (Sentinel and Inet) to verify traffic and aide with troubleshooting. Show less

  • SS7 Manager

    Jun 2003 - Nov 2005

  • Sr. SS7 Engineer

    Sept 1998 - Jun 2003

  • Switch Technician

    Mar 1996 - Aug 1998
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  Sprint nextel

  Apr 2006 - Jan 2009

  Provided future state direction, long-term road mapping, and strategy for Network Operations applications, systems, processes, and performance reporting. Managed a team of 18 WNMC (Wireless National Management Center) technicians providing national Tier 1 support on multiple platforms – iDEN & CDMA. Support included service restoration, root cause analysis, and vendor management.

  • Project Manager

    Jan 2007 - Jan 2009

  • Manager Wireless NMC

    Apr 2006 - Sept 2007
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  Time warner cable

  Jan 2010 - Jan 2011

  Noc intergration manager

  Responsible for ensuring Time Warner Cable (TWC) NOC Operational Readiness for new service introduction, and plans, organizes and manages cross-functional teams from conceptual stages through product development life cycles.

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  Qinetiq north america

  Dec 2010 - Jan 2012

  Project manager - department of homeland security

  Responsible for the performance of technical projects or a definable portion of a larger technical program in accordance with contract requirements and company policies, procedures and guidelines. Manages the technical direction of a project through the design, implementation, and testing in accordance with project objectives.

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  Synthesis professional services

  Jan 2012 - Oct 2012

  Business analyst - us census bureau

  Responsible for gathering, analyzing and documenting IT requirements for the ITPMO.Created Project Charter and Business Requirement documents for Web Glossary project.Gathered and developed Business Cases for Improve Operational Efficiency (IOE) initiative.

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  Us census bureau

  Oct 2012 - Dec 2015

  It specialist

  • Assisted with the creation and establishment of an Enterprise SDLC for use at the Census Bureau. SDLC project was completed 18 months ahead of initial completion date. • Developed the processes, documentation, templates, and training materials for the SDLC.• Created an Agile methodology, documenting the processes and associated templates, and incorporating the methodology into the Enterprise SDLC.• Established a cross-directorate team with representatives from all areas to leverage existing best practices, gather feedback, and ensure developed SDLC meets the needs of all areas of the Census Bureau.• Developed SDLC tailoring guidance including, project type, project methodology and project size questionnaire to right-size project documentation and oversight. Show less

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  Centers for medicare & medicaid services

  Dec 2015 - Jun 2023

  Project manager

  Provides project management support for CMMI projects and is responsible for activities related to planning, coordinating, developing, and implementing the business operations associated with such projects. Serves as project manager to lead in planning, designing, and implementing CMMI initiatives by: developing project plans and business process models, monitoring performance of task completion according to the plan and BPMs, performing risk and issue management, modifying the project plan and business processes as needed in consultation with model teams, and providing periodic project status reporting to senior leadership. Show less

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  Internal revenue service

  Jun 2023 - now

  Project specialist