Experience

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  Accenture services pvt. ltd

  Jul 2008 - Jan 2011

  Senior customer manager

  • Worked as a Customer Manager for a UK motor insurance company which is the largest scale deal in any BPO.Job involves both inbound & outbound calls for motor recoveries, sales & services. • Met high sales conversion and other targets.• Handled queries and policy changes from policyholders on existing policies. This requires vast product knowledge including accounts. • Delivered on all client SLAs defined from time to time – including conversion, quality, CHT etc• Pitch for sales from new customers. • Issued quotes and handle service requests.• Negotiating on behalf of our client with the other insurance companies on motor mishap. Show less

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  Oracle

  Apr 2011 - May 2019

  Partner business consultant

  • Partner Business Management, delivering quick expert business and administrative support regarding resource and site navigation, membership updates, benefit administration.• Act as trusted advisor to drive effective, systematic partner engagement that maximizes the value of Oracle alliances.• Bring a fresh prospective to uncover opportunities for growth, equipping them with a bird’s eye view of their business so that, together we hoist operations, specializations & reselling Oracle licenses to surpass revenue & profit goals.• Forecasting and Pipeline Management for ANZ, ASEAN and India regions.• Interact with Account managers, Channel Sales, Support, Partner Enablement and Technical teams to help equip partners for business readiness.• Responsible for maintaining, building, and creating strategic-alliance partnerships with top-tier Oracle partners• Conduct web seminars for internal and external stakeholders/partners.• Manage the partner actively by holding regular snapshot reviews with each partner.• Maintain Analyzing reports on Renewal, Recruitment and Specialization reports for Partners.• Liaise with the partner and the sales team to get the partner resell ready for the respective opportunity.• Social Media Lead Show less

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  Simplilearn

  May 2019 - May 2020

  Enterprise sales manager
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  Consumex

  Sept 2021 - Dec 2021

  Guest relations head
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  Rapid e-suite - a leading oracle partner

  Nov 2021 - now

  Business development manager