Zachary Crossett

Experience

• 

  AUDIO-VIDEO CORPORATION

  Aug 2011 - Feb 2017

  Responsible for all aspects of the service department, including first line technical support, managing in-house and on-site support technicians, quoting and scheduling on-site service calls, ordering and maintaining the supply chain for products needed, and billing the client for services rendered. Worked with multiple Sales Managers, manufacturers and vendors concurrently to facilitate a smooth selling process for our clients.

  • Service Manager

    Jun 2013 - Feb 2017

  • Sales Support Specialist

    Aug 2011 - Jun 2013
• 

  Vanguard Research & Title Services, Inc.

  Apr 2017 - now

  - Responsible for analyzing data, developing, coordinating and implementing plans designed to increase existing business and capture new opportunities. - Manager of strategic marketing. Worked alongside the executive team to plan campaigns, set objectives and metrics, and implement the plan to achieve said goals-Project manager on multiple special projects, including four Government contracts. Coordinated with other department heads, executives, board of directors, customers, and third-party vendors to keep all objectives/deliverables on schedule, within budget, and of the highest quality. - Developed and implemented new standards and processes in the organization that increased efficiency and profitability company-wide. Show less

  • Director, Business Development

    Jul 2022 - now

  • Business Development

    Apr 2017 - Jul 2022