Liyana Zaidi

Experience

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  Allianz Malaysia

  Apr 2019 - Jan 2019

  Temporary Office Assistant

  During my tenure as a temporary clerk in the Underwriting Department at Allianz General Insurance Company in April 2019, I supported the team in various departmental functions, which improved overall efficiency and allowed me to develop a thorough understanding of underwriting processes. I managed data accurately, ensuring high-quality information management that was crucial for policy and rate decisions, and I enhanced my data handling and organizational skills. By verifying application information and maintaining accurate documentation, I contributed to the company's meticulous record-keeping, and I refined my attention to detail and accuracy. Handling customer inquiries and policy questions provided excellent customer service, benefiting the company through increased customer satisfaction, while enhancing my communication and problem-solving skills. Tunjukkan kurang

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  Jabatan Pendidikan Negeri Johor

  Jan 2024 - Jul 2024

  Human Resources Internship

  During my internship at Jabatan Pendidikan Negeri Johor (JPNJ) from March to June 2024, I provided comprehensive administrative support across various departments, which streamlined operations and improved overall efficiency for the company while enhancing my organizational skills. I managed and maintained accurate records, ensuring data integrity and accessibility, which was crucial for informed decision-making, and I developed meticulous attention to detail. Supporting document processing and management contributed to smoother workflow processes and allowed me to gain proficiency in administrative tasks. Assisting in the pension process provided valuable insights into government procedures and protocols, benefiting the company through my increased understanding of these systems, and for me, it was an opportunity to learn about public sector operations. Engaging in special projects, such as applying theoretical knowledge to practical scenarios, particularly in personality psychology, benefited the organization by bringing fresh perspectives and ideas, while for me, it enhanced my ability to translate academic knowledge into real-world applications. Tunjukkan kurang

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  Allianz Malaysia

  Sept 2024 - now

  Executive, Life Branch Operations