Alijan Sheikh

Experience

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  Dell Technologies

  Aug 2014 - Feb 2022

  Support Engineer

  • Perform daily duties in Active Directory, MS Exchange, and Citrix in regards to user accounts, email and application management.• Create and maintain Active Directory groups to target specific user communities for applications.• Assist with administering active user accounts, managing computer containers and groups, along with local workstation Group Policy Objects (GPO) in Active Directory and Microsoft Exchange.• Basic private and public cloud administration, maintain and upgrade system inventory software and software updates on 400+ servers in the global inventory network.• Extensive hands-on experience in O365/MS Exchange and Backup administration.• Worked on LAN/WAN troubleshooting and diagnosis and Server antimalware administration and resolution.• Tier III support with in-depth knowledge of server and network alert management, SQL troubleshooting and remediation.• Leads research and develop new technology, tools and scripts to support desktop computing and the end user desktop experience.• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.• Create packages, collections, and advertisements for distributions. Track penetration and analysis of distributions to meet Service Level Agreements. • Reviewed existing infrastructure, analyze, recommend refinements, improvements and enhancements to ensure the most efficient methods are employed.• Strong hands-on experience on security and non-security patch remediation on large scale of Windows server environment through WSUS server.• Troubleshoot and correct SCCM client and distribution point, Management point errors, Working with WSUS to deliver Microsoft Patching across the desktop.• Expert level knowledge and hands on in maintaining, managing (which includes setup, test, deploy, roll back) of WSUS Server.• Vulnerability management and remediation on servers / desktop / laptop through WSUS. Show less

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  IT BY DESIGN

  Mar 2022 - now

  Senior System Administrator

  I bring over 7 years of extensive experience in the IT industry, showcasing proficiency in a wide array of technical domains. My expertise encompasses Windows Server administration across various versions, demonstrating hands-on knowledge and problem-solving capabilities.In the realm of virtual systems, I have adeptly handled Hyper-V administration, including systems backups and replication, ensuring the seamless functioning of critical infrastructure. My role extends to participating in on-call rotations, where I install applications, develop scripts, and perform upgrades. I am proactive in monitoring environments, promptly responding to health alerts for diverse supporting hardware and software platforms.With a keen focus on cloud technologies, I have developed and executed strategies, reference architectures, and technology roadmaps for IaaS, PaaS, and SaaS solutions across public, private, and hybrid delivery models. My influence in driving cloud-related capabilities aligns with the goals of engineering operations and application development teams. I excel in translating complex business and technology requirements into well-architected technical solutions, ensuring seamless integration with both cloud and internal technology offerings.My technical prowess extends to key AWS/Azure/GCP infrastructure services, covering Linux and Windows Virtual Machines, Storage, Backup, Site Recovery, Networking, Security, Disaster Recovery, and Database services. I am proficient in building, managing, and deleting VMs based on 3rd party requirements, while also configuring and Microsoft SQL Server best practices.In the realm of customer-centric solutions, I specialize in architecting scalable, highly available applications that leverage Azure services. My proficiency in implementing DevOps practices, such as infrastructure as code, continuous integration, and automated deployment, underscores my commitment to efficiency and innovation. Show less