James Cuadros

Experience

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  Motionsoundfx Web Design

  Jan 2007 - Jan 2010

  Web Developer, Owner

  Marketing; project scoping; proposing options and features; contract development; visual prototyping; full site development; managing customer reviews; arranging for domain name and hosting service; guiding customers through design, development, review, user acceptance testing, customer training, project finalization, and billing.

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  Intel Corporation

  Jan 2009 - Jan 2010

  Manufacturing Technician

  Worked in class 1 clean room environment, handling of 200mm microchip wafers. Level 2 operations experience, managing and tuning industrial Implanters, working with UNIX computer host controllers and servers, ergonomic and safety certified. Promoted Area Coordinator for department. Training leader for module.

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  Qmedtrix

  Sept 2010 - Jan 2015

  Systems Specialist

  Facilitated company Helpdesk, working in VMware and Windows environment. Managed company wireless mobile account, mobile device deployment and management. Involvement in company wide deployment of software and web based tools. Maintained company website. Major role in opening 2 sites, including moving company headquarters. Directly involved with migrating over 70% of user base to virtual desktop infrastructure, custom built thin client OS using existing hardware. Implemented paperless workflows for departments. Remote troubleshooting across WAN. Heavily involved with employee training and process development. Show less

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  Salesforce

  Jan 2015 - now

  In this role, I play a pivotal role in designing, developing, and maintaining analytics applications focused on Revenue Intelligence. Revenue Intelligence is a critical aspect of Salesforce's commitment to providing cutting-edge solutions for businesses to optimize revenue streams and make data-driven decisions. In this role, I frequently collaborate with cross-functional teams, leverage technical expertise, and contribute to the evolution of Salesforce's analytics capabilities.Some of my responsibilities include:Solution Architecture:Work closely with product managers and stakeholders to understand business requirements related to Revenue Intelligence. Design scalable and robust analytics solutions using the Salesforce platform to address the specific needs of revenue optimization.Development and Implementation:Implement and customize analytics applications, ensuring high performance, reliability, and maintainability. Code, test, debug, and deploy applications that deliver actionable insights for revenue enhancement.Data Modeling and Integration:Develop data models that align with the requirements of customers, ensuring accurate representation of business metrics and KPIs. Integrate data from various sources into the analytics applications, providing a comprehensive view of customer information.Collaboration and Communication:Collaborate with cross-functional teams, including data scientists, UX/UI designers, and backend engineers, to create holistic and integrated solutions. Communicate technical concepts, design decisions, and project updates to technical and non-technical stakeholders.Performance Optimization:Identify and address performance bottlenecks in analytics applications, ensuring a responsive and efficient user experience. Implement best practices for code optimization and maintainability to support long-term success. Show less In this role, I specialize in working with enterprise customers to solve complex business challenges and accelerate their adoption of Salesforce. I deliver targeted and prescriptive engagements designed to increase product awareness, provide industry best practices, and drive adoption and overall product value.Primary responsibilities include:- Facilitating high impact workshops targeted at all levels of an organization (C-level, VP, Mid-Level Management and Project Team) to drive stronger adoption for Einstein Analytics to transform business intelligence.- Understand customer implementation issues in order to provide best practice recommendations for resolution and recommend technical solutions - Contribute to the design, development, and delivery of value-driven engagements to address specific areas with concrete business goals.- Employ project management skills to effectively manage and complete multiple simultaneous engagements within defined timelines and quality guidelines. Show less Collaborated with a small team serving our Premier customers in the AMER region, supporting the business intelligence software by Salesforce - Wave Analytics.Heavy involvement with R&D to troubleshoot, identify, and correct any issues or best practices with Analytics Wave and Sales Wave App. Additional responsibilities include on-boarding and training of new hires to the team, including interviewing potential candidates. Emphasis on process improvement and workflow implementation. Top performer for overall site in 2015. Show less

  • Software Engineering, LMTS

    Oct 2021 - now

  • Senior Principal Success Architect

    Feb 2018 - Oct 2021

  • Senior Success Specialist, Analytics Cloud

    Jun 2016 - Feb 2018

  • Technical Engineer | Wave Analytics

    Jan 2015 - May 2016