Johannah Pannier

Experience

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  Sartell Middle School

  Aug 1991 - Jun 1993

  French Teacher
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  Studylang Language School

  Oct 1995 - Jun 1997

  ESL Instructor
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  SHAPE, Bloomington Schools

  Jul 1998 - Oct 2001

  ESL Instructor
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  Hennepin Faculty Associates

  Jan 2008 - Apr 2009

  Professional Fee Coder

  Coding of OB/GYN, ED and Interventional Radiology

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  Hennepin Healthcare

  Apr 2009 - now

  Leads the coordination, development, and education of processes which support clinicians to work in the electronic health record efficiently and accurately. The role oversees the education of clinical information systems and analytic tools to provide an effective and consistent reflection of the care and ensure compliance, quality, and financial viability. This position is operationally responsible for delivering primary support for all technologies, providing full Service Desk support with expanded capabilities, including end-to-end ticket ownership, onsite delivery, software installations, and other services resulting in high First Contact Resolution and customer satisfaction. This role works closely with the IS&T leadership team in designing and executing on Hennepin Healthcare’s technology roadmap. Show less Leads the coordination and development of processes which support providers in creating clinical documentation which is an effective and consistent reflection of the care provided and ensures compliance, quality and financial viability. This position is responsible for the management and strategic direction of the Documentation Integrity Improvement area to ensure high quality documentation and coding accuracy, timeliness and equitable reimbursement for the hospital. Serves as a resource and assists with organizational compliance on documentation standards and Joint Commission standards. Ensures appropriate procedures and policies are created and revised as needed and provides direction to the organization regarding the implementation of these policies. Works collaboratively as a key participant in the development and implementation of Epic system enhancements to ensure efficient and effective documentation processes and workflows for providers. Show less

  • IS&T Manager - Service Delivery and Education

    Aug 2022 - now

  • Clinical Informatics Education Manager

    Jul 2018 - Aug 2022

  • Documentation Integrity Manager

    Mar 2014 - Jul 2018

  • Senior Documentation Quality Coordinator

    Jul 2012 - Mar 2014

  • Medical Documentation and Education Specialist

    Apr 2009 - Jul 2012